Van Nuys - Shift Lead

Angry Chickz; California (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

Angry Chickz is looking for a Shift Lead to oversee operations and ensure exceptional customer service. The ideal candidate will conduct daily shift tasks, engage with guests, and maintain cleanliness and compliance standards.

A strong leadership background in food service, excellent communication skills, and the ability to work under pressure are essential. This position requires flexibility with shifts, including weekends and holidays.

Qualifications

• Proven experience in a leadership role, preferably in the food and service industry.
• Exceptional interpersonal and communication skills.
• Ability to handle high-pressure situations calmly and efficiently.
• Flexibility to work different shifts, including weekends and holidays.
• Commitment to upholding company standards and ensuring customer satisfaction.

Responsibilities

• Conduct shift walk-through and complete opening and closing tasks.
• Engage with guests to ensure service and enjoyment standards are met.
• Perform food preparation tasks as necessary.
• Ensure cleanliness standards are maintained throughout the restaurant.
• Complete shift administration and banking tasks.
• Monitor compliance with health department regulations.
• Address and resolve customer concerns professionally.
• Train and guide new team members.

Skills

Leadership experience in food service

Interpersonal and communication skills

Ability to handle high-pressure situations

Flexibility for shift work

Commitment to customer satisfaction

Education

High school diploma or equivalent

Job description

Angry Chickz - Van Nuys, 8263 Sepulveda Blvd, Panorama City, California, United States of America

Job Description

Posted Monday, May 18, 2026 at 7:00 AM

Your Role:

As the Shift Lead at Angry Chickz, you're more than just an overseer; you're a guide, a mentor, and the anchor of the team. You'll ensure that operations run smoothly, customers are satisfied, and the team feels supported.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct shift walk-through and complete all tasks required to open, transition, and close the restaurant
• Engage with all guests to ensure our service and enjoyment standards are delivered
• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
• Ensure cleanliness standards are maintained throughout the restaurant
• Complete shift administration and banking tasks
• Monitor food preparation methods, recipes, and portion sizes
• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control
• Ensure team members follow break and meal period schedules as mandated
• Address and resolve customer concerns or feedback in a professional and constructive manner
• Train and guide new team members, setting the standard for what's expected

Qualifications:

• Proven experience in a leadership role, preferably in the food and service industry
• Exceptional interpersonal and communication skills
• Ability to handle high-pressure situations calmly and efficiently
• Flexibility to work different shifts, including weekends and holidays
• Commitment to upholding company standards and ensuring customer satisfaction

Work Attire: Wear Angry Chickz uniform as well as non-slip shoes required by safety department

Education/Experience: High school diploma or equivalent is required

Language Ability: Able to speak clearly and comprehend directions in English. Able to read English. Ability to read/speak Spanish is extremely helpful but not mandatory

Physical Demands:

• While performing the duties of the job the shift lead is regularly required to stand and walk for extended periods of time and bend and twist at the waist
• Occasionally required to lift and carry up to 40 pounds
• Use of hands to grasp tools such as a knife, spatula, ladle, and other utensils to prepare food
• Repetitive hand use
• Reaching for items below waist level (retrieving food items from walk-in cooler or drawers), between waist and shoulder level (washing dishes, placing plates on shelf), and above shoulder (retrieving plates or containers from shelves)
• Exposure to extreme cold (walk-in cooler), extreme heat (stove, oven), moisture (water, steam, dishwasher), and dust, fumes, or chemicals (cleaning solutions)