Van Driver

City of Rialto; Rialto (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

The City of Rialto is seeking a Van Driver to operate passenger vans on assigned routes, ensuring safety and courteous service. You will perform pre- and post-trip inspections, assist passengers with needs, and relay route information to riders.

Ideal candidates have public-facing experience, a valid California driver’s license, and completion of basic first aid training. Employment involves compliance with city safety rules and pre-employment clearances.

Qualifications

• Two years of work experience involving direct public contact.
• Three years of licensed experience in the operation of motor vehicles.
• High School Diploma or equivalent.

Responsibilities

• Conduct daily safety inspections of assigned vans before routes.
• Maintain vans in clean and safe condition.
• Provide information to the public on routes and schedules.
• Drive a van on designated routes following the time schedule.
• Assist passengers with special needs and load securing devices.
• Attend scheduled safety meetings and follow city safety rules.

Skills

Customer service

Defensive driving

Route planning

Communication

Education

High School Diploma

Tools

Transportation software

Transportation app

Job description

DEFINITION

Under general supervision, operates a passenger van on assigned and special routes to transport passengers safely and courteously according to schedule. The Van Driver provides information to passengers regarding routes and schedules, performs pre- and post-trip vehicle inspections, conducts basic preventative maintenance checks, and prepares and maintains daily passenger and operational reports.

SUPERVISION RECEIVED AND EXERCISED

Incumbents of this classification work under the supervision of the Recreation Programmer. Receives general supervision from Recreation & Community Services Manager.

ESSENTIAL AND MARGINAL FUNCTION STATEMENTS

Essential and other important responsibilities and duties may include, but are not limited to, the following:

1. Conducts daily safety inspections of assigned vans before beginning the route.
2. Maintains vans in a clean and safe condition.
3. Maintains good order among people on the van and while waiting at the bus stops, also conducts bus evacuation training.
4. Drives a van over a designated route to transport passengers in accordance with established time schedule; follows all rules and regulations.
5. Provides information to the public concerning routes, schedules, and application; reports and accounts for lost articles; completes various reports, such as daily operation, accident reports, and incident reports
6. Monitor passenger behavior and contact appropriate personnel as necessary concerning transportation problems and concerns in a reasonable, timely manner to provide high quality services to passengers.
7. Assist passengers with special needs; load and secure wheelchairs and related medical equipment to meet the needs of the passengers.
8. May instruct new drivers in the operation of passenger vans in accordance with safety regulations and established procedures and schedules.
9. Attend scheduled safety meetings; ensures van operations are conducted in compliance with city safety rules and regulations.
10. Assist in evaluating transportation routes and reports unsafe road conditions.
11. Operates a variety of communications equipment, including copy machines, telephones, fax, email, Internet and other various computer systems.
12. Performs dispatching and office duties on an as needed basis.
13. Performs related duties and responsibilities as assigned.

Knowledge of:

• Safety principles and regulations applicable to van operations, including the California Vehicle Code and local city traffic regulations
• Safety and maintenance requirements of van and other pupil transportation equipment.
• Basic first aid procedures and methods.
• Basic recordkeeping techniques.
• Interpersonal skills using tact, patience and courtesy.
• Health and safety regulations.
• Oral and written communication skills.
• Excellent customer service skills using tact, patience and courtesy.
• Ability to:
• Work independently.
• Get along with other employees and transit management personnel.
• Perform appropriately in situations requiring tact and diplomacy.
• Understand and carry out oral and written directions.
• Establish and maintain cooperative working relationships.
• Observe legal and defensive driving practices.
• Learn and follow designated routes.
• Maintain van in clean and proper working conditions.
• Conduct safety inspections and perform routine preventative maintenance.
• Administer first aid.
• Understand and follow oral and written directions.
• Apply integrity and trustworthiness in all situations.
• Detect operating defects in automotive equipment.
• Maintain routine records.
• Enforce regulations and deal tactfully, courteously and effectively with general public.
• Meet schedules and timelines.
• Use transportation software
• Use transportation app for route planning
• Use transportation app for communication

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Two years of work experience involving direct public contact.
Three years of licensed experience in the operation of motor vehicles.

Training:

High School Diploma or equivalent

Licenses and Certifications

Possession of a State of California driver’s license and the ability to maintain insurability under the City’s vehicle insurance program.
Valid first aid certificate comparable to the American Red Cross, or able to obtain one within three months of employment.

Selection Process

Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and fingerprinting.

Equal Opportunity Employer

The City of Rialto is an equal opportunity employer to all. The City prohibits discrimination against employees and applicants for employment on the basis of the employee or applicant’s age 40 and over, race, ancestry, color, disability, religious creed, marital status, sex, gender, gender expression, gender identity, sexual orientation, genetic information, medical condition, reproductive health decision-making, military or veteran status, national origin, or any other basis protected by law.

Veterans Preference Credit Eligibility

Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full-time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit. For more information, please see the City's Veteran's Preference Policy.

E-Verify

The City of Rialto is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.