Van Driver

Sonesta Hotels International Corporation; Irvine (CA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company M

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Employee Discounts at Sonesta Hotels

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Employee Perks

Hospital Indemnity Insurance

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels in Irvine, CA is seeking a Driver/Bellperson for a full-time role. You will drive the hotel van to the airport and assist guests with luggage while delivering attentive service.

Responsibilities include greeting guests, showing them hotel amenities, and supporting Front Desk and Housekeeping as needed. Flexibility and the ability to lift up to 100 pounds are required.

Qualifications

• High School diploma or equivalent required or hotel experience preferred.
• Valid driver's license for the applicable state required.
• No moving violations on driving record.

Responsibilities

• Load and unload luggage carts.
• Escort guests to rooms and orient them to hotel services and amenities.
• Explain room features and in-room systems.
• Check/store luggage for arrivals and departures with tags.
• Deliver messages, flowers, laundry, and packages to guestrooms.
• Assist with room changes and guest requests.
• Maintain information on local attractions and transportation options.
• Support Front Office and Housekeeping as needed.

Skills

Luggage handling

Guest transportation

Customer service

Communication skills

Multitasking

Education

High School diploma or equivalent

Job description

We're Sonesta International Hotels.

The 8th largest hotel company in the U.S-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive

bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Driver/Bellperson is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage, supporting the Front Desk Team, maintaining a clean work environment in all department areas and miscellaneous tasks assigned by the MOD.

Full‑Time position needed.

Job Description

Fundamental Requirements

• Load and unload luggage carts.
• Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room).
• Explain features of the room, including operation of radio, television, telephone, and in-room movie system.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers, laundry, and packages to guestrooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain a list of local transportation guides, churches, sports arenas.
• Assist Houseperson with guest requests.
• Ensure the lobby reader board is correct.
• Provide information, maps, and directions as required.
• Answer phones to assist guest service agents.
• Show guestrooms and suites as needed and emphasize the hotel's amenities with other miscellaneous support to Housekeeping.
• Support the Front Office operation with miscellaneous tasks as necessary.

Education & Experience

• A High School diploma or equivalent is required and/or experience in a hotel or a related field is preferred.
• Must have a valid driver's license for the applicable state.
• Must not have any moving violations on driving record.

Physical Requirements

• Flexible and long hours are sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, 50 pounds of force frequently and up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

Additional Job Information/Anticipated

Pay Range

Pay range $17.00 - $20.00 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.