Valve Solutions Engineer - Customer-Facing Tech Sales

New England Controls Inc; Foxborough (MA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Unlimited Vacation Time

10 Paid Holidays

12 Paid Weeks Birthing Parent Leave

401(k) + ESOP

Pet Insurance

Employee Referral Bonus

Tuition Reimbursement

STD, LTD & Life Insurance

Job summary

New England Controls Inc. seeks an Application Engineer to own the full lifecycle of valve solutions for customers, from initial conversation to final delivery. This role sits between technical problem solving, customer engagement, and commercial results.

You will collaborate with Account Managers and Order Management, bringing valve expertise to customer conversations and ensuring accurate, timely delivery. The position emphasizes strong technical communication and business impact.

Qualifications

• Bachelor's degree in Mechanical, Industrial, or Chemical Engineering preferred.
• 3–5+ years in valves, valve automation, process control, or related industrial technologies.
• Experience in a customer-facing role and ability to explain technical solutions to diverse audiences.

Responsibilities

• Propose and sell valve solutions by listening to customer requirements and recommending the right configuration, sizing, and approach.
• Grow NECI's valve automation business across ball valves, butterfly valves, valve automation, and complete solutions.
• Meet sales goals for new product initiatives by engaging in product launches and identifying customer needs.
• Provide technical support through start-up, calibration, troubleshooting, and issue resolution.
• Coordinate on-time delivery by assessing needs, working with suppliers, and ensuring customer satisfaction.
• Maintain accurate customer and opportunity data in our CRM and support account growth strategies.

Skills

Valves expertise

Customer-facing experience

Technical communication

Account collaboration

Problem solving

Education

Bachelor's degree in Mechanical, Industrial, or Chemical Engineering

Tools

CRM experience

Job description

New England Controls Inc. seeks an Application Engineer to own the full lifecycle of valve solutions for customers, from initial conversation to final delivery. This role sits between technical problem solving, customer engagement, and commercial results.

You will collaborate with Account Managers and Order Management, bringing valve expertise to customer conversations and ensuring accurate, timely delivery. The position emphasizes strong technical communication and business impact.