The Value, Lending & Commerce (VLC) line of business is focused on delivering industry-leading value propositions, unsecured lending products, and commerce-driven experiences to Citi’s customers.
Key Responsibilities
- 1. Financial Governance & Technology Budget Management Operational Budget Oversight: Provide end-to-end operational oversight over the technology investment portfolio across Value, Lending & Commerce.
- Forecasting & Variance Management: Oversee rigorous monthly re-forecasting cycles ensuring forecast variance to actuals is minimized and within target thresholds.
- Cost Variance Identification & Corrective Actions: Proactively identify and flag initiatives with cost variance and develop and document sustainable corrective action plans.
- 2. Multi-Year Investment Planning & Prioritization Annual & Multi-Year Planning Ownership: Own the end-to-end process for the development, prioritization, and executive approval of the annual and multi-year Technology Investment Portfolio ensuring enterprise planning deadlines are consistently met.
- Cross-Functional Prioritization Routines: Lead recurring governance routines for review, prioritization, and escalation across Product Owners, Finance, Technology, PMO, and COO partners across the entire VLC portfolio.
- Risk & Funding Allocation Protection: Safeguard against late or misaligned budget submissions, preventing compromised multi-year prioritization or forfeiture of strategic funding allocations.
- 3. Capital Efficiency, Fund Utilization & Redeployment Budget Optimization: Drive full-year budget utilization across all VLC technology investment streams.
- Proactive Underrun Routing: Proactively identify project underruns and route viable replacement or incremental high-value initiatives into the active book of work.
- 4. In-Flight Portfolio Delivery Oversight Continuous Delivery Tracking: Maintain continuous delivery tracking across all in-flight technology initiatives.
- Delivery Risk & Bottleneck Mitigation: Proactively identify delivery risks, dependency misalignments, and operational bottlenecks across technology workstreams to protect on-time milestone execution.
- 5. Go-to-Market (GTM) Alignment & Enablement Commercialization Bridge: Serve as the vital operational bridge synchronizing approved technology development calendars with New Activity Go-to-Market (GTM) enablement and commercialization plans.
- Pipeline Transition Governance: Partner with team's GTM enablement leads to ensure 100% of approved projects are transitioned and logged into the GTM pipeline.
- Activity Sequencing: Ensure GTM enablement activities are sequenced and prioritized in alignment with each project's planned release timing.
- 6. Senior Executive Governance & Management Routines Executive Leadership Forums: Direct end-to-end logistics, narrative framing, and material preparation for recurring senior leadership and executive forums.
Skills & Qualifications
- Experience & Skills Industry Experience: 10 years of experience in technology financial management, technology portfolio management, business management (COO/CAO), strategic planning, or product governance within financial services. Experience gained within Citi is highly preferred.
- Financial & Portfolio Management Expertise: Proven track record managing large-scale, multi-million-dollar technology budgets, capital planning, variance analysis, and capital redeployment frameworks.
- Domain Knowledge: Deep understanding of consumer financial services, credit card products, lending, commerce, or consumer banking ecosystems; familiarity with US Consumer Cards (USCC) strategic priorities is an advantage.
- Cross-Functional Influence & Leadership: Exceptional interpersonal, negotiation, and stakeholder management skills. Proven ability to influence and build consensus across cross-functional partners (Technology, Product, Finance, PMO, Operations) without direct authority in a matrixed enterprise.
- Executive Presentation & Communication: Outstanding written and verbal communication skills with extensive experience preparing materials for and briefing senior executive leadership forums.
- Adaptability & Drive: Results-oriented leader with a strong sense of urgency, capable of managing competing multi-million-dollar priorities within tight enterprise planning deadlines.
- Risk & Governance Mindset: Solid grounding in risk assessment, governance routines, issue tracking, and operational control standards.
Education
- Bachelor’s Degree: Required (in Finance, Business Administration, Computer Science, Engineering, Information Systems, or related field).
- Advanced Degree: MBA, Master's in Finance, or equivalent advanced degree preferred.
What We Offer
Join a team where your financial and delivery expertise shapes how major technology investments reach customers, with the backing of a global organization and the autonomy to lead critical governance processes.
Lead portfolio-level decisions that directly influence product roadmaps and go-to-market timing.
Work in a hybrid model, with 3 days in the office and 2 days working remotely each week.
Build connections with technology, finance, and product leaders across a large, global organization.
Access ongoing learning and development opportunities to grow your financial and technology leadership expertise.
Benefit from resources supporting financial wellbeing, family needs, and overall work-life balance.
Job Family Group
Product Management and Development
Job Family
Product Management
Time Type
Full time
Primary Location
Wilmington Delaware United States
Primary Location Full Time Salary Range: $144,480.00 - $216,720.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date
Oct 27, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.