Value Based Care Manager - Full Time - Wolf River

The West Clinic; Germantown (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

No nights, weekends, or holidays

Comprehensive benefits package

Job summary

West Cancer Center is seeking a Value-Based Care Manager in Tennessee to coordinate oncology patient care within value-based programs. You will act as the central point of contact for patients and families, coordinating with physicians, nurse navigators, and interdisciplinary teams to ensure efficient, high-quality care while aligning with program requirements.

The role emphasizes care coordination, education, and support for navigating the healthcare system, with collaboration across care teams

Qualifications

• Requires RN license to practice in the state.
• Bachelor’s degree in Nursing required.
• Minimum three years of nursing experience.
• Preferred: Master’s degree and case management experience.

Responsibilities

• Serve as central point of contact for patients at high risk for complications to ensure coordinated care.
• Utilize a collaborative care management process including assessment, planning, facilitation, coordination, evaluation, and advocacy.
• Work with the patient’s primary care team, especially nurse navigators, to avoid overlap in care.
• Assess patient, family, and caregiver needs and provide education and resources to reduce barriers to care.
• Perform appropriate clinical actions within nursing scope and training.
• Educate patients on preventive care and reinforce care plans to prevent admissions/readmissions.
• Track patient progress and adjust plans in collaboration with oncologists.
• Schedule appointments and coordinate with physicians and specialists; arrange outside services.
• Help patients manage chronic conditions and prioritize healthcare needs.
• Support care transitions after hospital discharge, including medication management and follow-up.
• Collaborate to ensure accurate documentation of diagnoses and clinical information.

Skills

Care coordination

Communication skills

Microsoft Word/Excel

Privacy and security

Independent work

Organizational skills

Education

Bachelor’s degree in Nursing

Three years nursing experience

Master’s degree (preferred)

Case management experience (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Job Title

Value-Based Care Manager

Position Overview

The Value-Based Care Manager is responsible for coordinating and managing the care of oncology patients participating in value-based care programs. This role serves as a central point of contact for patients and caregivers, ensuring care coordination, reducing duplication of services, and supporting positive clinical and cost-effective outcomes. Working collaboratively with physicians, nurse navigators, and interdisciplinary teams, the Value-Based Care Manager helps patients navigate the healthcare system while ensuring compliance with program requirements and practice redesign initiatives.

Key Responsibilities

• Serve as a central point of contact for patients at high risk for complications to ensure coordinated, efficient care.
• Utilize a collaborative care management process including assessment, planning, facilitation, coordination, evaluation, and advocacy.
• Work closely with the patient’s primary care team, particularly nurse navigators, to prevent overlap or redundancy in care.
• Assess patient, family, and caregiver needs and provide education, anticipatory guidance, and resources to reduce barriers to care.
• Perform appropriate clinical actions within the scope of nursing practice and training.
• Educate patients on preventive care practices and reinforce individualized care plans to prevent unnecessary admissions and readmissions.
• Track patient progress and outcomes; adjust care plans as needed in collaboration with oncologists.
• Schedule appointments, coordinate with physicians and specialists, and arrange outside services to support patient care and well-being.
• Assist patients in managing chronic conditions, prioritizing healthcare needs, and preventing complications through standardized care protocols.
• Support care transitions for patients discharged from the hospital, including medication management and follow-up scheduling.
• Collaborate with provider clinic staff to ensure accurate documentation of staging, oncology/hematology diagnoses, and other relevant clinical information.

Qualifications

Education & Experience

• Required:
  • Bachelor’s degree in Nursing.
  • Minimum of three (3) years of nursing experience.
• Preferred:
  • Master’s degree.
  • Case management experience.

Credential/Licensure

• Required:
  • Current RN license to practice in the state where work is performed.

Skills & Abilities

• Required:
  • Strong knowledge of healthcare management resources and care coordination services.
  • Excellent verbal and written communication skills with strong problem-solving and conflict resolution abilities.
  • Ability to communicate effectively with patients, families, physicians, and staff at all levels.
  • Proficiency in Microsoft applications (Word, Excel) and understanding of patient privacy and security requirements.
  • Ability to work independently, exercise sound judgment, and manage multiple tasks and projects effectively.
  • Strong organizational skills with the ability to maintain control of workflow in a fast-paced environment.
• Preferred:
  • Experience working within oncology or value-based care programs.

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a key role in improving outcomes and care experiences for oncology patients.
• Collaborative Culture: Work alongside multidisciplinary teams dedicated to coordinated, high-quality cancer care.
• Professional Development: Access ongoing education, training, and opportunities for growth.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

Benefits

• No Nights, Weekends, Or Holidays.
• Comprehensive Benefits Package.