Valet Team Lead: Service, Traffic & Leadership

ABM industries; Tampa (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

ABM is seeking a Lead Valet in Tampa to lead a team of valets responsible for parking and retrieving vehicles. The role may involve driving customer vehicles and ensuring compliance with traffic laws and facility policies. Excellent customer service and a friendly demeanor are essential.

Ideal candidates will have experience leading a team, a valid driver's license, and the ability to work flexible hours, including early mornings and evenings. ABM values veterans and welcomes diverse applicants.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.
• Must have experience leading a team.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic flow peaks and lot issues.
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time.
• Keep work area clean of debris.

Skills

Team leadership

Customer service

Valid driver's license

Manual transmission driving

Flexible hours

Job description

ABM is seeking a Lead Valet in Tampa to lead a team of valets responsible for parking and retrieving vehicles. The role may involve driving customer vehicles and ensuring compliance with traffic laws and facility policies. Excellent customer service and a friendly demeanor are essential.

Ideal candidates will have experience leading a team, a valid driver's license, and the ability to work flexible hours, including early mornings and evenings. ABM values veterans and welcomes diverse applicants.