Valet Supervisor - San Francisco, CA

Parking Management Company; San Francisco (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Paid training

Leadership-development opportunities

Tuition assistance through Bellevue Un

Nationwide employee discounts

Job summary

Parking Management Company (PMC) is hiring a dependable, service-focused Valet Parking Supervisor to lead daily valet operations at luxury hotels in San Francisco. You will coordinate vehicle flow, guide attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation.

This role requires strong leadership, excellent customer-service skills, and the ability to thrive in a fast-paced hospitality environment.

Qualifications

• Valid driver’s license required.
• Experience supervising valet or hospitality teams is preferred.
• Ability to safely operate automatic- and manual-transmission vehicles.
• Strong leadership and customer-service skills are essential.

Responsibilities

• Supervise daily valet operations and team performance.
• Coordinate vehicle flow, key organization, and vehicle-staging areas.
• Assign responsibilities and provide clear direction to valet attendants.
• Lead pre-shift meetings and communicate operational updates.
• Monitor attendance, breaks, schedules, uniforms, and grooming standards.
• Coach team members and promote teamwork, accountability, safety, and professional service.
• Greet guests and resolve questions, concerns, or service issues.
• Monitor safe driving, vehicle handling, and key-control procedures.
• Complete incident reports and document vehicle-related concerns promptly.
• Set up valet equipment and keep supplies stocked and organized.
• Assist with reviewing time punches, gratuity records, payroll information, and vehicle counts.
• Communicate staffing, safety, guest-service, and operational concerns to management.

Skills

Valid driver’s license

Clean driving record

Auto/Manual transmission

Supervisory experience

Customer service

Education

High School Diploma or GED

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Valet Parking Supervisor – San Francisco, CA

Location: Multiple hospitality properties in San Francisco

Base Pay: $21.50 per hour, plus tips (Depending on property)

Job Type: Full-time and part-time

Schedule: Day, evening, overnight, weekend, and holiday shifts

Status: Non-Exempt

The posted pay range reflects the base hourly wage Parking Management Company reasonably expects to pay for this position upon hire. The actual starting rate will be within this range and may vary based on property assignment, experience, qualifications, and schedule.

If this position is legally eligible to receive gratuities, tips are additional to the stated base wage. Tips vary based on hours worked, property assignment, guest volume, services performed, and customer interactions and are not guaranteed. Supervisors and managers may not participate in employee tip pools when prohibited by applicable law.

Join PMC’s Hospitality Leadership Team

Parking Management Company (PMC) is hiring a dependable, service-focused Valet Parking Supervisor to help lead daily valet operations at luxury hotels throughout the city. In this position, you will coordinate vehicle flow, guide valet attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation. This opportunity is ideal for someone with strong leadership and customer-service skills who enjoys working in a fast-paced hospitality environment.

What You’ll Do

• Help supervise daily valet operations and team performance.
• Coordinate vehicle flow, traffic control, key organization, and vehicle-staging areas.
• Assign responsibilities and provide clear direction to valet attendants.
• Lead pre-shift meetings and communicate operational updates.
• Monitor attendance, breaks, schedules, uniforms, and grooming standards.
• Coach team members and promote teamwork, accountability, safety, and professional service.
• Greet guests and resolve questions, concerns, or service issues.
• Monitor safe driving, vehicle handling, and key-control procedures.
• Complete incident reports and document vehicle-related concerns promptly.
• Set up valet equipment and keep supplies stocked and organized.
• Assist with reviewing time punches, gratuity records, payroll information, and vehicle counts.
• Communicate staffing, safety, guest-service, and operational concerns to management.
• Perform valet duties and operate guest vehicles when business needs require.

What We’re Looking For

• Valid driver’s license.
• Motor vehicle record that satisfies PMC’s job-related driving standards.
• Ability to safely operate automatic-transmission vehicles.
• Ability to operate manual-transmission vehicles when required by the assigned property.
• At least one year of supervisory, hospitality, valet parking, or customer-service experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Professional appearance and dependable attendance.
• Ability to remain calm and make sound decisions in a busy environment.
• Ability to coach employees and reinforce performance and safety expectations.
• Availability to work assigned days, evenings, overnight shifts, weekends, and holidays.
• A high school diploma or GED is preferred. Previous leadership experience in valet parking, hotels, restaurants, parking operations, or customer service is strongly preferred.

Physical Requirements And Work Environment

This position requires the ability to:

• Stand, walk, run, and remain active for extended periods.
• Enter and exit vehicles frequently.
• Lift or carry up to 50 pounds.
• Work indoors and outdoors in varying weather conditions.
• Work safely around moving vehicles, active traffic, and parking equipment.
• Use computers, mobile devices, and two-way radios for operational communication and reporting.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would create an undue hardship. Applicants who require an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable California law. Company-issued equipment may be provided when applicable.

Compensation And Benefits

Benefits vary based on employment status, scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work

California employees receive paid sick leave and other protected leave in accordance with applicable state and local law.

Pay Transparency and Equal Pay

PMC complies with applicable California pay-transparency and equal-pay requirements. Employees and applicants may discuss, disclose, or inquire about wages and compensation as permitted by law. PMC will not discriminate or retaliate against an applicant or employee for exercising legally protected rights related to compensation.

Hours, Meal and Rest Periods, and Overtime

This is a non-exempt position. Employees must accurately record all time worked and may not perform work before clocking in, after clocking out, or during an unpaid meal period.

Employees will receive meal periods, rest periods, overtime compensation, and any other required premiums in accordance with applicable California law. Overtime must be approved in advance when required by company policy; however, all hours worked will be paid whether or not advance approval was obtained.

Employees should promptly report any missed, late, shortened, interrupted, or otherwise noncompliant meal or rest period, as well as any concern regarding timekeeping or compensation.

California Fair Chance Notice

PMC will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and other applicable laws.

Criminal-history information will not be requested or considered before a conditional offer of employment, except where otherwise permitted or required by law. If PMC makes a preliminary decision to withdraw a conditional offer based on criminal-history information, the applicant will receive the notices and opportunity to respond required by applicable law before a final decision is made.

San Francisco Fair Chance Notice—When Applicable

Pursuant to the San Francisco Fair Chance Ordinance, PMC will consider for employment qualified applicants with arrest and conviction records.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period.