Valet Supervisor | Millburn, NJ

12 Oaks Parking; Millburn (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Team-first culture

Flexible schedules

Opportunities for growth

Active, engaging work

Job summary

12 Oaks Parking in Millburn, NJ is seeking a Valet Supervisor to lead daily operations, supervise a valet team, and manage staff schedules. The role emphasizes customer service, safety, and operational excellence, with compensation at $22.00 per hour plus tips.

Ideal candidates have at least 1 year of leadership experience, a high school diploma or GED, and strong communication and organization skills. Join a team-first culture with flexible schedules and growth opportunities.

Qualifications

• Leadership experience of at least 1 year.
• Strong communication and organizational skills.

Responsibilities

• Oversee daily operations to ensure safe, efficient parking and retrieval.
• Lead a team of valets and foster a cooperative, inclusive work environment.
• Create and manage staff schedules to meet operational needs.
• Produce weekly labor and revenue reports.
• Issue parking violations as needed.
• Assist with interviews and hiring of associates.
• Coach and counsel team members.
• Resolve guest concerns professionally.

Skills

Leadership

Communication

Organization

Multitasking

Team spirit

Education

High school diploma or GED

Job description

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections and Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture - The shared values that sustain relationships and reinforce excellence

The Role: Valet Supervisor

Location: Millburn, New Jersey Schedule: Monday through Sunday; during hours of operation Pay: $22.00 per hour, plus tips

What You'll Do

• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
• Lead a team of valets with a focus on operational excellence and outstanding customer service, fostering a productive, cooperative, and inclusive work environment
• Create and manage staff schedules to meet operational needs
• Produce weekly labor and revenue reports
• Issue parking violations
• With oversight, conduct interviews and hire associates as needed
• Coach and counsel team members
• Resolve guest concerns with professionalism and care, turning challenges into positive experiences
• Work together to keep operations smooth and maintain a polished, professional appearance

We are not just parking cars - we are driving the guest experience.

What We're Looking For

• A positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• At least 1 year of leadership experience
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age

Why You'll Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks Parking, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.