Valet Attendant | Charlotte, NC

12 Oaks Parking; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

12 Oaks Parking in Charlotte, NC seeks a Valet Attendant to greet guests, open doors, and manage vehicle parking with care. The role requires open availability and a positive, professional demeanor in a fast-paced environment.

You will operate at an hourly rate plus tips, with a schedule spanning Monday through Sunday. The position emphasizes teamwork, growth opportunities, and delivering an exceptional guest experience in a family-owned culture.

Qualifications

• Demonstrates strong customer service and friendly, professional attitude.
• Excellent communication skills and the ability to engage guests positively.
• Willingness to learn valet processes and safety practices.

Responsibilities

• Greet guests with a smile, using names and eye contact to make them feel valued.
• Open doors, explain the valet process, and create a welcoming first impression.
• Safely park and retrieve vehicles with care and confidence.
• Look for opportunities to go above and beyond - from small gestures to standout moments.
• Support your teammates and help keep operations running smoothly.

Skills

Customer service

Communication

Professionalism

Safety awareness

Job description

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections and Competence-believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture - The shared values that sustain relationships and reinforce excellence

Position: Valet Attendant

Location: Charlotte, North Carolina Schedule: Monday through Sunday; open availability required Listed pay rate is based on an hourly rate plus tips

What You Will Do

• Greet guests with a smile, using names and eye contact to make them feel valued
• Open doors, explain the valet process, and create a welcoming first impression
• Safely park and retrieve vehicles with care and confidence
• Look for opportunities to go above and beyond - from small gestures to standout moments
• Support your teammates and help keep operations running smoothly

You are not just parking cars - you are driving the guest experience.

What We Are Looking For

• Someone who takes pride in doing things right and cares about people
• Valid driver's license and clean driving record
• At least 18 years of age
• Strong communication skills and a friendly, professional attitude

Why You Will Love Working with Us

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

At 12 Oaks Parking, caring for people and taking pride in what you do come together to create experiences guests never forget - where every valet has the chance to make a real impact.

12 Oaks is an equal opportunity employer.

12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.