Valet Supervisor - Kimpton Surfcomber Miami Beach

SP+; Miami Beach (FL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

SP+ Hospitality is seeking a Valet Supervisor for Kimpton Surfcomber Miami Beach. You will lead a team to deliver 5-Star service to guests and ensure smooth parking operations.

The role requires a minimum 6 months of guest service experience, a valid driver's license, and excellent English communication. This position is located at Miami Beach, FL, and offers full- and part-time schedules.

Lead by example, uphold SP+ policies, and promote a positive guest experience in all weather conditions.

Qualifikationen

• Guest service experience of at least 6 months.
• Valid state driver\'s license with a safe driving record.
• Must be at least 18 years old.
• Ability to communicate effectively in English (written and oral).
• Must maintain a professional appearance and demeanor.

Aufgaben

• Lead a team to deliver 5-Star service to every guest.
• Oversee shift operations and ensure policy compliance.
• Maintain guest relations and ensure efficient parking operations.

Kenntnisse

Guest service experience

Valid driver\'s license

English communication

Professional appearance

Age 18+

Jobbeschreibung

Valet Supervisor - Kimpton Surfcomber Miami Beach

Position: Valet Supervisor

Location: Kimpton Surfcomber Miami Beach

Pay Rate: $16/hr + tips

Position Type: Full-Time and Part-Time

Location: MIAMI BEACH FL United States

Location: US-FL-MIAMI BEACH

Overview

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Key Responsibilities

1. Leadership & 5-Star Service

• Lead by Example: Provide and guide your team to deliver 5-Star service to every guest.
• Professionalism: Maintain a high standard of professionalism to ensure total guest and client satisfaction.
• Positive Experience: Focus on enhancing the well-being of both guests and associates to create memorable experiences.

2. Operational Oversight

• Shift Management: Ensure the proper functioning of your assigned shift from start to finish.
• Policy Compliance: Monitor and ensure that all team members adhere to Metropolis / SP+ Hospitality policies and procedures.
• Team Support: Act as the first point of contact for associates during the shift to resolve issues quickly and effectively.

3. Quality Control

• Guest Relations: Step in to assist with high-profile guests or resolve any service concerns on the spot.
• Operational Excellence: Maintain the flow of the parking facility to ensure efficiency and safety at all times.

Qualifications

Qualifications & Requirements

What you'll Need:

• Experience: At least 6 months of guest service experience.
• License: A valid state driver's license with a safe driving record.
• Age: Must be at least 18 years of age.
• Communication: Ability to communicate effectively in English (written and oral).
• Appearance: Must maintain a professional appearance and demeanor at all times.

Physical Demands:

• Activity: Ability to stand for long periods (up to 8 hours) and sprint short distances when needed.
• Strength: Ability to lift, push, pull, and carry up to 50 lbs (luggage, signs, etc.).
• Environment: Ability to work outdoors in all weather elements (heat, rain, wind, or snow).
• Agility: Ability to bend, stoop, squat, and lift frequently throughout the shift.

SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: [e-mail].

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail]. We are here to assist you.

Location

US-FL-MIAMI BEACH