Valet Supervisor & Guest Services Lead

Parking Management Company; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits, including medical, vision, and dental insurance

401K plan

Tuition assistance up to $5,250 per year

Bonus opportunities

Paid time off

Paid training

Job summary

A parking management firm is seeking a Guest Service Coordinator in Orlando, Florida, to oversee valet operations and deliver exceptional guest service. The role requires a high school diploma, a valid driver's license, and leadership skills. Key duties include managing daily operations, addressing guest inquiries, and ensuring compliance with service standards. Join a team dedicated to providing a seamless hospitality experience while working in a dynamic environment.

Qualifications

• Minimum 1 year of supervisory experience in customer service or hospitality is preferred.
• Valid driver's license and reliable transportation are required.

Responsibilities

• Assist in overseeing daily valet operations and staff performance.
• Address guest questions and service issues promptly.
• Lead daily pre-shift meetings to communicate updates.
• Supervise valet operations for safety and compliance.
• Manage setup and breakdown of equipment and supplies.

Skills

Customer service

Team leadership

Problem-solving

Effective communication

Attention to detail

Education

High school diploma or GED

Job description

A parking management firm is seeking a Guest Service Coordinator in Orlando, Florida, to oversee valet operations and deliver exceptional guest service. The role requires a high school diploma, a valid driver's license, and leadership skills. Key duties include managing daily operations, addressing guest inquiries, and ensuring compliance with service standards. Join a team dedicated to providing a seamless hospitality experience while working in a dynamic environment.