Valet / Porter

The Collection, Inc.; Coral Gables (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the automotive industry is seeking a Valet Porter to provide exceptional customer service and manage luxury vehicles. The ideal candidate will have experience in a fast-paced environment, a pristine driving record, and excellent communication skills. This full-time role includes outdoor work and requires flexibility for weekends and holidays.

Qualifications

• Minimum 1 year of valet or porter experience, preferably in luxury automotive.
• Fluent in English; bilingual in Spanish is a plus.

Responsibilities

• Greet guests warmly and assist with vehicles.
• Maneuver and park luxury vehicles safely.
• Maintain cleanliness and organization of parking areas.

Skills

Communication

Customer Service

Job description

At THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we are able to provide our customers with the best. THE COLLECTION is not your typical dealership; we have an extraordinary elite team of employees, and we are looking to grow that team with passionate, motivated people. If you have interest in working in a fast-paced, high-reward industry, you've come to the right place. There's plenty of room to grow at THE COLLECTION!

Position Overview:

As the first and last point of contact for our esteemed clientele, as the Valet Porter you will embody the sophistication and elegance that defines our brand. The ideal candidate will have a refined approach to customer service, extensive experience driving high-end sedans and SUVs, and a pristine driving record.

Key Responsibilities:

• Greet every guest with warmth and professionalism, ensuring their experience begins and ends on a high note. Assist customers with their vehicles, offering a seamless transition from arrival to departure.
• Demonstrate exceptional skill in maneuvering and parking luxury sedans and SUVs. Safely and efficiently retrieve vehicles for guests with the utmost care.
• Park and retrieve guests’ cars and perform other valet duties as required.
• Provide quick, responsive customer service to ensure a positive experience for all guests.
• Maintain an orderly flow of vehicles within the dealership’s property, ensuring that every vehicle is parked with precision to enhance the overall ambiance.
• Responsible for control over the delivery lane and managing the movement of vehicles efficiently.
• Responsible for holding keys and keeping a proper inventory of all vehicle keys at all times.
• Ensure proper care of idle vehicles, including securing them appropriately and returning keys to customers when needed.
• Conduct a meticulous inspection of each vehicle upon arrival, noting any existing damage and promptly reporting it to management.
• Maintain the dealership’s parking areas and working spaces to the highest standards of cleanliness and organization.
• Document daily concerns and relevant information in the daily log for management review.
• Support vehicle deliveries, assist with lot maintenance, and perform other tasks as needed to ensure the dealership operates smoothly.

Qualifications:

• A minimum of 1 year of valet or porter experience, preferably within a luxury automotive environment.
• Proven ability to drive a variety of luxury vehicles, including sedans and SUVs. Must possess a valid driver’s license with an impeccable driving history.
• Impeccable communication and interpersonal skills, with a polished, professional demeanor that aligns with the expectations of our discerning clientele.
• Must be fluent in English; bilingual skills in Spanish are a plus.

Physical Requirements:

• Ability to stand, walk, and run for extended periods in a fast-paced, upscale environment.
• Ability to lift and carry up to 25 pounds.
• Comfortable working outdoors in Miami’s diverse weather conditions.
• Flexibility to bend, kneel, and reach as necessary.

Working Conditions:

• Full-time, including weekends, holidays, and potential evening hours to accommodate events and clientele’s needs.
• Predominantly outdoor work in a vibrant, upscale setting.

THE COLLECTION is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

THE COLLECTION reserves the right to require candidates to submit to a background check and drug screen in consideration of obtaining employment to the extent permitted by law.