Valet Parking Attendant/Driver

Parking Management Services, Inc.; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Parking Management Services, Inc. in New Orleans seeks a Full Time Valet Attendant/Driver to greet guests, park and retrieve vehicles safely, and maintain a clean valet area.

You will work with the team to deliver exceptional guest service, assist with luggage, follow safety protocols, and support efficient valet operations across the hotel property.

Qualifications

• Minimum 1 year of experience in driving or hospitality.
• Must hold a valid driver’s license for 2+ years.
• Proficient driving with a clean Motor Vehicle Record (MVR).
• Excellent customer service skills to ensure guest satisfaction.
• Strong teamwork abilities within a valet operations team.

Responsibilities

• Greet guests in a friendly, professional manner.
• Safely park and retrieve guest vehicles promptly.
• Maintain a clean, organized valet area.
• Assist guests with luggage and directions.
• Adhere to all safety protocols and company policies.
• Collaborate with the team to ensure efficient valet operations.
• Perform vehicle inspections and report any damage to management.
• Maintain professionalism and courtesy in all interactions.

Skills

Customer service

Teamwork

MVR clean record

Hustle

Multi-area mobility

Education

High school diploma or equivalent

Job description

Job Details

Job Location: NewOrleans Marriott ConventionCntr - New Orleans, LA 70130

Position Type: Full Time

Job Shift: Any

Job Category: Hospitality - Hotel

Job Purpose:
- Provide a personal vehicle parking and retrieval service for park guests while offering exceptional guest service. This role requires a quick “hustle” to efficiently move between areas of the Valet Operations, ensuring a seamless experience for guests. The Valet Parking Attendant/Driver will work collaboratively as part of a dedicated TEAM to uphold the standards of PARKING MANAGEMENT SERVICES Inc.

Key Responsibilities

• Greet guests in a friendly and professional manner, ensuring a positive first impression.
• Safely park and retrieve guest vehicles in a timely and efficient manner.
• Maintain a clean and organized valet area, ensuring all operations run smoothly.
• Assist guests with luggage and provide directions or information about the park as needed.
• Adhere to all safety protocols and company policies, ensuring the safety of guests and their vehicles.
• Work collaboratively with team members to ensure efficient valet operations and exceptional guest service.
• Perform vehicle inspections and report any damage or issues to management immediately.
• Uphold the highest standards of professionalism and courtesy in all interactions with guests and team members.

Qualifications

Required Education:

• High school diploma or equivalent

Required Experience:

• Minimum of 1 year of experience in a driving job or hospitality industry
• Must have held a valid driver's license for 2 years or more

Required Skills and Abilities:

• Proficient driving skills with a clean Motor Vehicle Record (MVR)
• Excellent customer service skills to ensure exceptional guest experience
• Strong teamwork abilities to effectively work as part of a team
• Ability to pass a drug test and background check
• Quick and efficient in performing duties, with the ability to hustle between different areas of Valet Operations

PHYSICAL REQUIREMENTS

1. Must be able to remain upright continuously on a hard surface for an 8-10 hour shift.
2. Must be able to move a minimum of 25 pounds up to 5 feet high without the aid of another person.
3. Must be able to position one’s self appropriately in order to efficiently move from one area to another including other garages several blocks away.
4. Must be able to talk, clearly communicate, hear audible alarms, voice commands with background noise.
5. Must be able to visually identify numbers, colors & shapes, including peripheral
6. Occasionally (1/3 of the time or less) stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above/below head; use repeating motions more than twice per minute; repetition-using an input device-a keyboard or mouse-in a steady manner.
7. Regularly (2/3 of the time or more) work in outdoor weather conditions to include direct sunlight,heat or cold; work in extreme heat (non-weather); use motorized company vehicle or a leased or personal vehicle for company business; maintain a valid driver’s license.