Downtown Houston- Valet

Reimagined Parking; Houston (TX); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

401(k) Plan with employer match

Employee Assistance Program

Job summary

A valet service company in Downtown Houston is seeking a Valet Attendant responsible for parking guest vehicles safely and providing exceptional customer service. The ideal candidate is at least 18, has a valid driver’s license, and possesses excellent communication skills. This position offers a competitive hourly wage of $14.00 with generous benefits including paid time off and health coverage.

Qualifications

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate vehicles requiring coordination.

Responsibilities

• Ensure safe and efficient parking of guest vehicles.
• Provide excellent customer service and respond to inquiries.
• Coordinate the beginning-to-end valet process.

Skills

Excellent customer service and communication skills

Ability to operate manual transmission vehicles

Acceptable driving record and motor vehicle report

Ability to learn quickly and make sound decisions

Previous valet experience

Job description

Position: Valet Attendant

Location: Downtown Houston (L28008500_2000 CRAWFORD ST)

Pay: $14.00 per hour

Shift: Tuesdays-Wednesdays 9am-5:30pm, Thursdays 2pm-6pm

Application Deadline: 10 November 2025

Department: Operations - Field (OPS001)

Description

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

• Mobilize and coordinate the beginning-to-end valet process: retrieve keys, retrieve vehicles for waiting guests, load guest vehicles, issue tickets, and/or leverage electronic devices to enter customer information.
• Foster customer success, happiness, and retention by building rapport, addressing inquiries, and providing directions.
• Act as a courteous brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
• Deploy vehicle safety and security procedures: direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location‑designated leadership.
• Pioneer financial operations: request and collect relevant fees and reconcile end‑of‑shift revenue.
• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
• Retrieve keys from guest; issue ticket or enter customer information using electronic device.
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record make, model and exact location.
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
• Provide excellent customer service: respond to inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, barricade positions, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution when necessary.
• Communicate professionally at all times with guests, clients, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills.
• Verbal communication with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and use sound decision making in fast‑paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye‑hand, hand‑foot control.
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift.
• Previous valet experience preferred.

Benefits

• Generous Paid Time Off: 10 days plus 8 paid holidays.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage.
• Life and Disability Insurance: Company‑paid basic life and Short‑Term Disability.
• 401(k) Plan: Generous employer match with immediate vesting.
• Employee Assistance Program: Behavioral health care assistance.
• Parental and Caregiver Leave.
• Sick Time Off (as per state laws).

United States - California applicants only: The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.