Valet Guest Services Associate | Safe, Courteous Car Care

ABM industries; Tampa (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking a valet to provide professional guest services in a front-line role. The position involves coordinating traffic flow, communicating with guests, and safely parking and retrieving vehicles in an outdoor environment.

Responsibilities include handling guest interactions, loading/unloading assistance, securing keys, and processing payments, while maintaining accuracy in revenue reporting and tip pooling. Benefits are offered and ABM emphasizes equal opportunity employment.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner
• Assist guests with loading and unloading
• Collect and secure guest keys
• Predict and communicate traffic flow peaks and lot issues
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool
• Receive and receipt a variety of valet payments
• Accurately reconcile and report daily revenue
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws
• Work in an outdoor unprotected environment in all climates for extended periods of time
• Keep work area clean of debris.

Skills

Customer service

Driving

Communication

Job description

ABM Industries is seeking a valet to provide professional guest services in a front-line role. The position involves coordinating traffic flow, communicating with guests, and safely parking and retrieving vehicles in an outdoor environment.

Responsibilities include handling guest interactions, loading/unloading assistance, securing keys, and processing payments, while maintaining accuracy in revenue reporting and tip pooling. Benefits are offered and ABM emphasizes equal opportunity employment.