Valet Guest Service Manager - Little Rock AR

American Parking & Services; Little Rock (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a Valet Guest Service Manager to lead valet operations in Little Rock. This role focuses on delivering exceptional guest service, managing staff, and optimizing operational efficiency. You'll be responsible for maintaining client relationships and overseeing financial performance, including revenue and payroll. The ideal candidate will have a strong background in customer service and staff management, with the ability to thrive in a dynamic work environment. Join a team that values excellence and fosters a positive workplace culture, while enjoying competitive benefits and growth opportunities.

Benefits

Health Insurance

401(k)

Paid Time Off

Qualifications

• Minimum three years supervisory experience in parking, hospitality, or customer service.
• Valid driver’s license with a clean driving record.

Responsibilities

• Manage client relationships and ensure contractual obligations are met.
• Oversee daily operations, staff scheduling, and quality assurance.

Skills

Customer Service

Staff Management

Operational Excellence

Financial Monitoring

Education

High School Diploma or GED

Job description

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This job description provides detailed information about the role, responsibilities, qualifications, and company background. However, it is somewhat lengthy and contains repetitive or less relevant sections, such as multiple job postings and unrelated content at the end. To improve clarity and focus, I will condense and organize the information, emphasizing key responsibilities, requirements, and application instructions using appropriate HTML tags for readability.

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Job Title: Valet Guest Service Manager - Little Rock AR

Company: American Parking & Services

Position Summary

The Valet Guest Service Manager oversees daily valet operations at an assigned location, ensuring exceptional guest service, managing staff, maintaining client relationships, and overseeing financial aspects such as revenue and payroll.

Primary Objectives

Lead valet operations by delivering outstanding service, optimizing efficiency, and driving business growth through staff development and operational excellence.

Key Responsibilities

• Manage client relationships and ensure contractual obligations are met.
• Oversee daily operations, staff scheduling, and quality assurance.
• Monitor financial performance, including revenue and payroll.
• Recruit, train, and coach staff to ensure high performance and customer satisfaction.
• Provide regular reports and updates to management.
• Support team development and foster a positive work environment.

Qualifications

• High school diploma or GED required.
• Minimum three years supervisory experience in parking, hospitality, or customer service.
• Valid driver’s license with a clean driving record.
• Ability to work outdoors in various weather conditions and handle physical demands.

Work Environment & Physical Demands

Combination of indoor and outdoor work, exposure to weather, and physical activities such as running, standing, and lifting.

Additional Information

• Competitive salary range: $45,000 - $65,000 plus bonus potential.
• Benefits include health insurance, 401(k), paid time off, and more.
• Employment is at-will, with an introductory period of 120 days.

How to Apply

If interested, apply today via our mobile-friendly application form. We look forward to welcoming you to our team!

Equal Opportunity & Compliance

PMC is committed to diversity, equity, and inclusion. We comply with all applicable laws regarding employment and compensation.