Valet Concierge: Guest Experience & Vehicle Flow Expert

ABM industries; Jackson (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

ABM Industries is seeking a professional valet to provide courteous guest services at the front of house. You will coordinate traffic flow, assist guests with loading and unloading, and handle payments and keys in a fast-paced outdoor environment.

The ideal candidate is at least 21, holds a valid driver's license, can operate both manual and automatic transmissions, and communicates clearly with guests and team members in all weather conditions.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner Assist guests with loading and unloading.
• Collect and secure guest keys.
• Predict and communicate traffic flow peaks and lot issues.
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool.
• Receive and receipt a variety of valet payments.
• Accurately reconcile and report daily revenue.
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time.
• Keep work area clean of debris.

Skills

Customer service

Driver’s license

Communication

Job description

ABM Industries is seeking a professional valet to provide courteous guest services at the front of house. You will coordinate traffic flow, assist guests with loading and unloading, and handle payments and keys in a fast-paced outdoor environment.

The ideal candidate is at least 21, holds a valid driver's license, can operate both manual and automatic transmissions, and communicates clearly with guests and team members in all weather conditions.