Valet Driver

SP+; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A parking management company in Cleveland is seeking a Valet Driver to ensure exceptional service for clients. Responsibilities include safely parking vehicles, inspecting them before parking, explaining rates, and adhering to traffic laws. Candidates must have a valid driver's license, customer service skills, and be available for various shifts. The role requires strong communication abilities and professionalism, ensuring client satisfaction throughout every interaction.

Qualifications

• Must have a valid state driver's license and an acceptable driving record.
• Ability to explain valet rates and provide accurate information to customers.
• Availability for various shifts including weekends is required.

Responsibilities

• Resolve client requests and ensure an excellent customer experience.
• Inspect and park vehicles safely while following traffic laws.
• Report accidents and safety hazards to management.

Skills

Valid state driver's license

Ability to drive manual transmission

Professional customer service skills

Job description

Valet Driver

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
• Inspect every vehicle before safely parking it, noting all findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
• Come to work in your clean uniform every scheduled shift, on time, and ready to work.
• Remain in complete uniform for the entirety of your shift.
• Assist management with additional duties as assigned.

Qualifications

• A valid state driver's license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract U.S. currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.