Valet Driver

SP+; New Orleans (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

SP+ is seeking a Valet in New Orleans to ensure a seamless customer experience through efficient vehicle handling and excellent client relations. Candidates must possess a valid driver's license and demonstrate strong customer service skills. Responsibilities include inspecting vehicles and addressing client concerns proactively.

This dynamic role at SP+ not only involves driving vehicles but also requires adherence to traffic laws and company policies while providing outstanding service to customers.

Qualifications

• Must have a valid state driver's license and acceptable driving record.
• Ability to follow written and verbal instructions.
• Capacity to provide accurate information and respond professionally to customer issues.

Responsibilities

• Inspect every vehicle before parking and note findings.
• Deliver on promises by resolving client requests efficiently.
• Follow all traffic laws and observe safe driving practices.

Skills

Valid driver's license

Ability to drive manual transmission

Customer service skills

Problem-solving skills

Job description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just drive in and drive out.

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

Responsibilities

What you’ll do

• Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
• Inspect every vehicle before safely parking it, noting all findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
• Come to work in your clean uniform every scheduled shift, on time, and ready to work.
• Remain in complete uniform for the entirety of your shift.
• Assist management with additional duties as assigned.

Qualifications

What you need

• A valid state driver's license, current address, and acceptable driving record.
• The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co‑workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract U.S. currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.

Equal Opportunity

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-LA-NEW ORLEANS, 717 Orleans St, New Orleans, LA 70116‑3110