Valet Driver

Viejas Casino & Resort; California (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Paid Time Off

Tuition reimbursement

Gym membership

Employee assistance program

Job summary

Viejas Casino & Resort is seeking a valet attendant to assist guests, park vehicles, provide directions, and maintain safety and order in the parking areas. You’ll handle tickets, report vehicle issues, and work closely with a team to ensure a positive guest experience.

Requirements include a valid driver’s license, 21+ age, and driving experience with a manual transmission. The role involves a fast-paced environment, flexible scheduling, and strong communication skills.

Qualifications

• High school diploma or GED preferred.
• California Responsible Beverage Service Training required upon hire.
• Valid Driver’s License Required.
• Clean Driving Record Required.
• Must be 21 years or older.
• 1 year of driving experience.
• Guest service experience.
• Must be able to drive a manual transmission.
• Good communication skills in both verbal and written.
• Detail-oriented, organized, values teamwork, self-motivated, and ability to multi-task.
• Ability to work with diverse cultures and backgrounds.
• Must be dependable and able to adjust to change.

Responsibilities

• Provides assistance to guests entering and exiting vehicles and opens doors.
• Parking and retrieving guests’ cars safely and efficiently.
• Documents tickets with guest name and notes vehicle damage prior to parking.
• Notifies supervisor of vandalism or new scratches upon retrieval.
• Operates two-way radio and maintains channels during shift.
• Makes rounds and assists other team members to promote teamwork.
• Maintains traffic control to keep fire lanes clear.
• Gives guests directions and information about property amenities and hours.
• Answers calls, handles requests/complaints, and ensures satisfactory outcomes.
• Maintains knowledge of parking lot entrances/exits and keeps area organized.
• Follows California Vehicle law and DOT regulations and company SOPs.
• Maintains clean, safe work environment; attends staff meetings; supports security as needed.
• Performs other duties as assigned; does not supervise others.

Skills

Guest service

Communication skills

Teamwork

Multi-tasking

Flexible schedule

Education

High school diploma or GED

Job description

Job Responsibilities

• Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first.
• Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner.
• Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking.
• Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval.
• Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly.
• Maintains radio contacts throughout shift by setting to correct channel.
• Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner.
• Ensures cart is maintained and functioning properly, reports problems to supervisor/manager.
• Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals.
• Maintains traffic control to ensure that fire lanes are kept clear when needed.
• Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest.
• Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance.
• Maintains knowledge of all parking lot entrances and exits.
• Maintains and organizes work area.
• Follows all California Vehicle law and Department of Transportation (DOT) regulations.
• Complies with and follows company and departmental policies and standard operating procedures.
• Ensures that a clean, safe, hazard‑free work environment is maintained.
• Attends staff meeting for update on ongoing Enterprise activities and promotions.
• Notifies Security of any guest reports of theft.
• Performs all other duties as assigned.
• Does not provide supervision to others.

Qualifications

• High school diploma or general education degree (GED) preferred.
• California Responsible Beverage Service Training required upon hire.
• Valid Driver’s License Required.
• Clean Driving Record Required.
• Must be 21 years or older.
• 1 year of driving experience.
• Guest service experience.
• Must be able to drive a manual transmission.
• Good communication skills in both verbal and written.
• Detailed-oriented, organized, values teamwork, self‑motivated, and ability to multi‑task.
• Ability to work with diverse cultures and backgrounds.
• Must be dependable and has the ability to adjust to and manage change effectively.
• Ability to work in a fast‑paced environment.
• Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.

Company Culture & Statistics

85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years

About the Resort

San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world‑class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off‑track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house‑made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co‑pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more!

Benefits

• Retirement 401(k) with company match
• Medical, Dental, Vision Benefits with employer contribution
• Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
• Accident, Critical Illness & Disability Insurance Available
• Employee Assistance Program
• Bonus Eligibility for all Team Members
• $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
• Unlimited Chiropractor Benefit with $10 co‑pay
• Gym Membership Reimbursement
• Viejas Pit Stop Fuel Discount And, much more!
• Benefits vary for PT and FT employment