Valet Driver

Parking Management Services, Inc.; Asheville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Parking Management Services Inc. seeks a courteous Valet Driver to greet guests, park and retrieve vehicles, and keep the area orderly. You will assist guests with luggage, provide directions, and ensure accurate ticketing and key control while maintaining safety and professional conduct.

The role emphasizes clear communication, reliable vehicle handling, and teamwork in a fast-paced environment to deliver a superior guest experience.

Qualifications

• High school diploma or equivalent.
• Previous valet or customer service experience preferred.
• Valid driver's license for 2+ years with a clean MVR.
• Pass a drug test and a background check.
• Excellent driving skills and a clean driving record.

Responsibilities

• Greet guests warmly and assist as needed.
• Safely park and retrieve vehicles in designated areas.
• Keep parking area neat and organized per policy.
• Manage keys and tickets with accurate records.
• Assist guests with loading and unloading luggage.
• Provide directions and information about local attractions.
• Respond promptly to guest inquiries with courtesy.
• Collaborate with team to ensure efficient operations.

Skills

Driving skills

Customer service

Vehicle operation

Communication

Attention to detail

Safety awareness

Flexible hours

Education

High school diploma or equivalent

Job description

Job Purpose

The Valet Driver at Parking Management Services Inc. is responsible for providing exceptional customer service by safely and efficiently parking and retrieving vehicles for guests. This role is crucial in ensuring a seamless and enjoyable experience for all visitors, while maintaining the highest standards of professionalism and courtesy.

Key Responsibilities

• Greet guests warmly upon arrival and departure, offering assistance and information as needed.
• Safely park and retrieve vehicles in designated areas, ensuring the security and protection of guest property.
• Maintain a neat and organized parking area, adhering to company policies and procedures.
• Keep track of keys and parking tickets, ensuring accurate documentation and accountability.
• Assist guests with loading and unloading luggage or other items as requested.
• Provide directions and information about local attractions and services to enhance the guest experience.
• Respond promptly to guest inquiries and resolve any issues with professionalism and courtesy.
• Collaborate with team members and management to ensure efficient operations and exceptional service delivery.

Qualifications

Required Education:

• High school diploma or equivalent.

Required:

• Previous experience as a valet driver or in a similar customer service role is preferred.
• Must have a valid driver's license for a minimum of 2 years with a clean MVR
• Pass a Drug Test including THC
• Clean background check

Required Skills and Abilities:

• Excellent driving skills with a valid driver's license and a clean driving record.
• Strong customer service skills with the ability to communicate effectively and professionally with clients.
• Ability to operate both manual and automatic transmission vehicles.
• Good physical condition to stand, walk, and run for extended periods.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and the ability to follow instructions precisely.
• Basic knowledge of vehicle maintenance and safety procedures.
• Ability to work flexible hours, including evenings, weekends, and holidays.

PHYSICAL REQUIREMENTS

1. Must be able to remain upright continuously on a hard surface for an 8-10 hour shift.
2. Must be able to move a minimum of 25 pounds up to 5 feet high without the aid of anotherperson.
3. Must be able to position ones self appropriately in order to efficiently move from one area to another including other garages several blocks away.
4. Must be able to talk, clearly communicate, hear audible alarms, voice commands with backgroundnoise.
5. Must be able to visually identify numbers, colors & shapes, including peripheral
6. Occasionally (1/3 of the time or less) stoop, kneel, crouch or crawl; reach, pull, push with hands andarms above/below head; use repeating motions more than twice per minute; repetition-using aninput device-a keyboard or mouse-in a steady manner.
7. Regularly (2/3 of the time or more) work in outdoor weather conditions to include direct sunlight,heat or cold; work in extreme heat (non-weather); use motorized company vehicle or a leased orpersonal vehicle for company business; maintain a valid drivers license.