Valet Attendant - Providence Sacred Heart - (ED Entrance) $17.50 - $19/HR + Tips

Towne Park; Spokane (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality services company where you can make a real impact every day. As a Valet Attendant, your role is crucial in providing exceptional service to guests, ensuring their experience is friendly and efficient. You will be responsible for parking and retrieving vehicles, assisting with luggage, and delivering area information. This position offers a competitive pay rate and the chance to work in a dynamic environment that values customer satisfaction and employee engagement. If you are passionate about hospitality and enjoy making a difference, this role is perfect for you.

Benefits

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Access

Qualifications

• High school diploma or GED; valid driver’s license with a clean record.
• Minimum of 1 month related experience or training.

Responsibilities

• Provide exceptional hospitality and parking assistance to guests.
• Maintain a friendly demeanor and assist with luggage and directions.

Skills

Customer Service Principles

Effective Communication

Basic Math Skills

Proficiency in English

Manual Transmission Operation

Education

High School Diploma or GED

Job description

Valet Attendant - Providence Sacred Heart - (ED Entrance) $17.50 - $19/HR + Tips

At Towne Park, it’s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. Working with us offers an opportunity to impact millions of patients, visitors, and guests. Whether providing compassionate service to ease patient anxiety, creating memorable experiences for guests, or supporting colleagues, every day is a chance to brighten someone’s day and make an impact. Seeing a smile from a customer, client, or team member confirms our purpose.

Towne Park is a place where you can make a difference and create smiles daily.

Click here for important notices that may be applicable to you.

For more information about our privacy policy, please click here.

Job Details

Compensation: We offer competitive, fair, and commensurate pay. The hourly rate ranges from $17.50 to $18.50, with a $0.50 shift differential for second shift at the emergency department entrance.

Work Schedule: Monday to Friday, 7AM - 11AM and 5PM - 9PM.

Benefits: Employees can enroll in accident, critical illness, hospital indemnity insurance, and telemedicine. Eligibility for benefits depends on job classification, employment length, and hours worked. Seasonal and temporary roles are not eligible for these benefits.

Summary

The Guest Service Associate provides exceptional hospitality, parking, and luggage assistance, ensuring a friendly and efficient experience for guests.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statements

% of Time

• Maintains a friendly, professional demeanor with all guests, acknowledging and greeting within five feet, using last names.
• Posts in designated areas when not performing tasks, practicing proper phone etiquette.
• Parks and retrieves vehicles cautiously, assists with bell services and luggage, and opens vehicle and hotel doors.
• Provides directions, reservations, and area information; delivers messages and amenities; shuttles guests.
• Explains parking rates, issues claim checks after receiving vehicle keys, and maintains all ticket information accurately, including calculating revenue.

Qualifications

• High school diploma or GED; valid driver’s license with a clean record; at least 18 years old; pass background and drug screening.

Work Experience: Minimum of 1 month related experience or training, or equivalent education and experience.

Knowledge: Principles of customer service.

Skills: Proficiency in English reading and writing; effective communication; basic math; understanding of 24-hour time; operating manual transmission is a plus.

Scope

Authority to Act: Routine tasks following established procedures, with decisions within operational guidelines. Errors may affect department efficiency.

Budget Responsibility: Control over resources only.

Working Conditions & Physical Demands

Requires talking, hearing, sitting, standing, walking, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, and vision abilities. May involve exerting significant force and outdoor work in extreme weather. Travel up to 5% possible.

About the Company

Towne Park leads in hospitality solutions, serving a diverse range of hotels and healthcare systems with over 14,000 associates, committed to delivering excellent service and solutions.