Valet Attendant (Part-Time)

Four Seasons Hotel; Minneapolis (MN); On-site; Full time

Job summary

Join the team at Four Seasons Hotel Minneapolis as a Valet Parking Attendant, where you'll provide exceptional service to guests and enhance their experience. This role includes greeting guests, managing vehicle retrieval, and providing information about the hotel and local attractions. A valid driver's license and hospitality skills are essential.

Benefits

Wage of $15.97 per hour

Comprehensive health and vision insurance

Daily meals inspired by award-winning chefs

Paid holiday and vacation time

Parking discounts

401(k) retirement plan

Qualifications

• Experience in valet operations and hospitality preferred.
• Valid driver's license with a clean driving record.
• Must be at least 18 years old and pass a background check.

Responsibilities

• Greet guests and assist with their arrival experience.
• Retrieve vehicles and assist with luggage.
• Provide directions and recommendations about local attractions.

Skills

Hospitality

Customer Service

Education

High School Diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Valet Attendant to join our talented team!

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

The Four Seasons Hotel Minneapolis seeks a Valet Parking Attendant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!

ESSENTIAL JOB FUNCTIONS:

• Greet guests who arrive by opening their car door and welcoming them to the hotel , and assist in their arrival experience

• Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience

• Issue appropriate valet parking ticket to guests who want car parked

• Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in

• Offer services to transport luggage to the room and/or escort guest to their rooms

• Explains parking rates and retrieval procedures to guests upon arrival

• Greet and open hotel doors for all guests and local patrons arriving on foot

• Station and hold hotel entrance doors for guest arriving and departing to and from the hotel

• Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars

• Provide guest with directions, recommendations and information about the city and its attractions

• Arrange taxis as needed for guest

• Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible

• Resolve guest complaints, and assist guests in all inquiries in connection with hotel services, the local area, and in house events

• Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program

NON-ESSENTIAL FUNCTIONS:

• Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients.

• Acknowledge and greet guests within five feet with a professional and friendly demeanor. Use guest last names during interactions

• Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently complete location on all key tags after parking vehicle. Calculate and collect revenue for vehicles when needed

• Work harmoniously and professionally with all departments in the hotel

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact .

• Work harmoniously and professionally with co-workers , supervisors and management .

We look for the following knowledge, skills and abilities:

• Experience in Valet operations and hospitality is preferred but not required

• A valid driver’s license and clean driving record

• Ability to drive all types of vehicle including manual stick

• Must be at least 18 years of age and be able to pass a criminal background and drug screen

• Your passion for hospitality and a desire to be the best!

Physical Requirements

• 100% mobility and standing – will be outside for majority of shift

• P ulling and pushing of luggage carts with weight up to 200 pounds. Lift or carry luggage/ boxes up to 100 pounds

• Must have flexibility in availability to work according to business volume

About Four Seasons Hotel & Private Residences Minneapolis

Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.

What you can Expect

We offer the following complimentary, market-leading benefits:

• Wage: $15.97 per hour

• Comprehensive health and vision insurance (Available to Full-Time employees only)*

• Discovery nights at Four Seasons Properties around the globe

• Holiday and vacation pay(Available to Full-Time employees only)*

• Daily meals inspired by award-winning chefs

• Uniforms and uniform care

• Sick pay

• Disability coverage and life insurance(Available to Full-Time employees only)*

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:

• Parking discounts

• Staff lounge and cafeteria space with city view

• Up to eight weeks of parental leave pay(Available to Full-Time employees only)*

• Fur baby insurance

• 401(k) retirement plan

• Discounted accommodations at Four Seasons properties worldwide

• Dental coverage available at a discounted rate (Available to Full-Time employees only)*

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.

Service Culture

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

VISA REQUIREMENTS

Authorization to work in the United States is required , unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf