Valet Attendant (Overnight - Fri. & Sat. 10pm - 6am)

Sage Hospitality Group; Rockville (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking hospitality group where personal and professional growth is paramount! As a Valet, you will play a crucial role in providing exceptional service to hotel guests. Your responsibilities will include greeting guests, assisting with luggage, and ensuring a seamless valet experience. This position not only offers you the chance to engage with a diverse clientele but also allows you to immerse yourself in the local community. If you thrive in a dynamic environment and are eager to contribute to a team that values initiative and service, this opportunity is perfect for you!

Benefits

Hotel Room Discounts

Restaurant Discounts

401(k) with Company Match

Qualifications

• High School diploma or equivalent required.
• Must have general customer service knowledge and valid driver's license.

Responsibilities

• Provide valet services and ensure guest satisfaction.
• Assist guests with luggage and explain parking procedures.

Skills

Customer Service Skills

Fluency in English

Driving Skills (Automatic and Manual)

Knowledge of Local Establishments

Education

High School Diploma or Equivalent

Job description

Why us?

Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it’s not just about the work you do – it’s about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes – both personally and professionally. If you are someone who:

• Wants to rise to the top
• Follow their own path
• Is hungry to learn and love their community
• Does not sit around and wait,

YOU BELONG HERE!!

Job Overview

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see objects and people up close and at a distance.
• Must be able to grasp handles, carry bundles and lift packages.
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

Benefits

- Hotel Room and Restaurant Discounts

- 401(k) with a company match after 60 days of employment

Salary

USD $17.50 - USD $18.50 /Hr.