Valet Attendant Lead

Virginia Commonwealth University Health; Richmond, Northern (VA, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Virginia Commonwealth University Health is hiring a Valet Attendant Lead to manage the initial parking flow across valet locations. You will assign parking, direct traffic, inspect vehicles, and guide attendants with clear instructions.

The role requires a valid Virginia driver’s license, 1 year of customer service or valet lead experience, and the ability to drive both automatic and manual transmissions. Reading and writing in English is essential; occasional weekend work and inclement weather

Qualifications

• Must have a High School Diploma or equivalent and be able to read and write in English.
• Must possess a valid Virginia driver’s license with a positive driving record.
• At least 1 year of customer service, valet captain, or valet lead experience.
• Must be able to operate both automatic and manual transmission vehicles.

Responsibilities

• Direct the initial parking process and assign parking spots at valet locations.
• Inspect vehicles and provide clear instructions to attendants on vehicle placement and flow.

Skills

Customer service

Leadership

Multitasking

Communication

Education

High School Diploma or equivalent

Tools

PC/data entry

Job description

The Valet Attendant Lead provides access for all customers desiring to use valet by controlling activity associated with the initial parking process at each valet location. This job determines parking assignments for customers, controls traffic, inspects vehicles, and interacts positively with the valet attendants providing clear instruction as to which vehicles are to be parked.

Licensure, Certification, or Registration Requirements for Hire:

Possess/maintain a valid, non-restricted driver’s license with a neutral or positive driver point balance.

Licensure, Certification, or Registration Requirements for continued employment:

Valid Virginia Driver’s License and acceptable driver’s record with positive points.

Experience REQUIRED:

Must be able to drive vehicles with both automatic and manual transmissions One year of customer service, valet captain, or valet lead experience

Experience PREFERRED:

Previous professional driving experience Leadership or Supervisory experience Two years of customer service experience Previous experience using a PC for inquiry and accurate data entry

Education/training REQUIRED:

High School Diploma or equivalent Must possess reading and writing skills and comprehend and communicate in English

Education/training PREFERRED:

Second language

Independent action(s) required:

Must be able to work independently within established guidelines. Must be able to multi task and follow directions.

Supervisory responsibilities (if applicable):

N/A

Additional position requirements:

Required to work during inclement weather with day and evening rotations. May be required to work some weekends for special events.

Age Specific groups served:

N/A

Physical Requirements (includes use of assistance devices as appropriate):

Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged sitting, Prolonged standing, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive) Repetitive motion: Running Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment

Compensation Range:

$16.50 - $23.53 Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

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