Valet Attendant - Jacksonville, FL

American Parking & Services; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading parking services company as a Valet Attendant in Jacksonville, FL, where you will provide exceptional customer service by safely parking and retrieving vehicles. This role requires a valid driver’s license and a strong customer service mindset, ensuring a positive experience for guests. Full-time and part-time schedules are available, with competitive pay and benefits.

Benefits

Health Benefits

401K

Paid time off

Tuition assistance

Bonus opportunities

Qualifications

• Previous customer service experience preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Safely park and retrieve vehicles, ensuring guest satisfaction.
• Manage traffic flow and assist guests with vehicle drop-off.

Skills

Customer Service

Communication

Dependability

Education

High school diploma or GED

Job description

Join to apply for the Valet Attendant - Jacksonville, FL role at American Parking & Services

Reports directly to: Guest Service Coordinator

Schedule: Full Time / Part-Time

Status: Non-Exempt

Compensation: $7.25 - $18.00 per hour PLUS daily Cash Tips

Position Summary

The Valet Attendant is responsible for providing excellent customer service by safely parking and retrieving vehicles. As the first and last person guests see, the Valet helps create a positive and welcoming experience while following all safety and company procedures.

Primary Objective

To provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. This includes greeting guests, helping with vehicle drop-off and pick-up, managing traffic flow, and answering questions in a professional manner.

Duties And Responsibilities

• Vehicle Inspections: Check for damage and record vehicle details on claim tickets.
• Safety: Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
• Compliance: Clock in/out for shifts and breaks on time, and report tips accurately.
• Housekeeping: Keep the valet area clean, organized, and presentable at all times.
• Customer Service & Teamwork: Handle guest concerns politely, solve problems quickly, and support a positive team environment.
• Attendance & Professionalism: Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• A helpful attitude and strong customer service mindset are essential.

Licenses & Background Requirements

• Valid driver’s license and reliable transportation are required.
• Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
• Must successfully pass and maintain a clean background check.
• No special certifications required.

Core Competencies

• Hospitality, Customer Service & Communication: Deliver exceptional guest service through clear, professional communication and active listening. Create welcoming, personalized interactions that reflect company standards and enhance the guest experience.
• Organizational Support & Adaptability: Adhere to company policies and procedures. Effectively adapt to changing environments and manage multiple responsibilities. Remain flexible and professional in the face of unexpected challenges.
• Dependability & Safety: Follow instructions, maintain schedules, and complete tasks on time. Adhere to safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe workplace.
• Physical Demands & Work Environment: Must be able to stand, walk, run short distances, and lift up to 50 lbs. in various weather conditions. Maintain professional appearance. Be available for evenings, weekends, and holidays. Work in indoor and outdoor settings, including traffic areas. Interact with team, clients, vendors, and guests; operate communication tools and vehicles.
• Technology & Communication Tools: May need to use personal cell phones for work communication. Reimbursement will be provided per company policy.

About Parking Management Company (PMC)

PMC is a national leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. We provide valet and self-parking management, shuttle services, event parking, and porter/bell services across various industries including hotels, resorts, healthcare, and events. We are committed to delivering seamless, high-touch service to our partners and guests.

How To Apply

If this sounds like the right opportunity, apply today using our mobile-friendly application. Click “Apply Now” and join the PMC family!

Pay Transparency Statement

PMC is committed to pay transparency and equity. We support open communication about compensation and comply with all applicable laws regarding pay equity and fair compensation.

Additional Compensation And Benefits

• Health Benefits – Medical, vision, and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities
• Paid time off
• Paid training
• Tuition assistance through Bellevue University - Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employment Terms

Employment with PMC is at-will, meaning either party can end the relationship at any time for any reason, with or without cause or notice, per applicable laws. A 120-day introductory period applies.

Legal & Compliance

This role is non-exempt under the Fair Labor Standards Act (FLSA), eligible for overtime pay for hours beyond 40 per week. PMC complies with all wage, overtime, and worker’s compensation laws. All hourly rates will meet minimum wage standards for your location.

Employee Leave & EEO

PMC complies with all state-specific paid leave and FMLA requirements. We are an equal opportunity employer, providing accommodations under the Americans with Disabilities Act (ADA) and ensuring non-discriminatory hiring practices.

Additional Details

This job description is subject to periodic review and modification based on business needs. Essential and marginal functions may change.