Valet Attendant/Full-Time - AKA Beverly Hills

Selig Parking; Beverly Hills (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Selig Parking in Beverly Hills is seeking a Full-Time Valet Attendant to deliver exceptional guest service and manage parking needs for visitors. You will greet guests, park and retrieve vehicles, assist with luggage, and maintain a safe, organized valet area while following company policies.

Ideal candidates have a high school diploma and prior customer service experience in hospitality or parking, with excellent communication skills and flexible hours to cover nights, weekends, and holidays.

Qualifications

• Excellent communication with customers and team members.
• Strong organizational skills for managing tasks and space.
• Ability to operate both manual and automatic vehicles safely.
• Basic knowledge of vehicle maintenance and troubleshooting.
• Physically capable to stand for long periods and lift items as needed.
• Professional appearance and demeanor for guest interactions.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Safely park and retrieve vehicles with careful attention to detail.
• Assist guests with luggage and requests to enhance guest experience.
• Maintain an organized valet area and efficient traffic flow.
• Communicate with team and management to coordinate parking logistics.
• Uphold safety, security, and company policies.
• Provide directions and information about local area and amenities.
• Handle guest inquiries professionally and resolve issues when possible.
• Keep accurate records of vehicle transactions and valet tickets.
• Contribute to a positive team environment and high service standards.

Skills

Excellent communication

Organizational skills

Vehicle operation (manual & automatic)

Vehicle maintenance knowledge

Stamina and physical fitness

Professional appearance

Flexible hours

Education

High school diploma or equivalent

Job description

Job Details: Job Location: AKA Beverly Hills - Beverly Hills, CA 90210, Position Type: Full Time, Education Level: None, Salary Range: $17.60 - $17.60 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Hospitality - Hotel

Job Purpose:

As a Full-Time Valet Attendant at SELIG PARKING, you will be responsible for providing exceptional customer service while efficiently managing the parking needs of our guests. Your role is pivotal in ensuring a seamless and positive experience for all visitors, contributing to the overall success and reputation of our company.

Key Responsibilities:

• Greet guests warmly and professionally upon arrival and departure, ensuring a welcoming atmosphere.
• Safely park and retrieve vehicles, maintaining a high standard of care and attention to detail.
• Assist guests with luggage and other requests, demonstrating a commitment to customer satisfaction.
• Maintain an organized and efficient valet area, ensuring the smooth flow of traffic and minimizing wait times.
• Communicate effectively with team members and management to coordinate parking logistics and address any issues promptly.
• Uphold SELIG PARKING's standards for safety and security, adhering to all company policies and procedures.
• Provide information and directions to guests as needed, showcasing knowledge of the local area and amenities.
• Handle guest inquiries and concerns with professionalism and tact, striving to resolve issues to their satisfaction.
• Maintain accurate records of vehicle transactions and valet tickets, ensuring accountability and transparency.
• Contribute to a positive team environment, supporting colleagues and fostering a culture of excellence.

Qualifications:

Required Education:

• High school diploma or equivalent.

Required Experience:

• Previous experience in a customer service role, preferably within the hospitality or parking industry.
• Experience in valet parking or a related field is highly desirable.

Required Skills and Abilities:

• Excellent communication skills, with the ability to interact positively with customers and team members.
• Strong organizational skills, with the ability to manage multiple tasks efficiently.
• Ability to operate both manual and automatic vehicles safely.
• Knowledge of basic vehicle maintenance and troubleshooting.
• Physical stamina and the ability to stand for extended periods, as well as lift and move heavy items as needed.
• Professional appearance and demeanor, with a focus on providing exceptional customer service.
• Ability to work flexible hours, including nights, weekends, and holidays, as required.