Valet Attendant — Fast-Paced Guest Service with Tips

Hollywood Casino Joliet; Joliet (IL); On-site; USD 11,000 - 14,000; Full time

Benefits offered by this job

Tips

Job summary

PENN Entertainment in Joliet is seeking a Valet to provide high-level guest service, park and retrieve guest vehicles, handle cash for valet parking, and assist guests with inquiries. The role requires a valid Illinois driver’s license, 18+ years of age, and a willingness to adhere to MVR policies. Training and tips are included as part of the position.

The role supports a fast-paced entertainment venue with a focus on safety, guest satisfaction, and teamwork across hotel/valet operations.

Qualifications

• High School Diploma or equivalent is required.
• 6 months of Valet experience is preferred.
• Must have a valid Illinois Driver's License and be able to operate manual and automatic transmission automobiles.
• Must understand and speak the English language.
• This position is required to drive guest vehicles and adhere to the company MVR policy.
• Must be 18 years of age or over.

Responsibilities

• Park and retrieve guest vehicles in a safe, responsible manner.
• Answer guest inquiries and assist as needed.
• Maintain a log of cars parked and retrieved.
• Handle cash for valet parking and make change as needed.
• Follow company policies and communicate with shuttle services as required.
• Assist with coat check and other duties as assigned.

Skills

Guest service

Valet experience

Cash handling

Education

High School Diploma or equivalent

Job description

PENN Entertainment in Joliet is seeking a Valet to provide high-level guest service, park and retrieve guest vehicles, handle cash for valet parking, and assist guests with inquiries. The role requires a valid Illinois driver’s license, 18+ years of age, and a willingness to adhere to MVR policies. Training and tips are included as part of the position.

The role supports a fast-paced entertainment venue with a focus on safety, guest satisfaction, and teamwork across hotel/valet operations.