Valet Attendant - Expert Guest Service & Parking

Reimagined Parking

San Jose (CA)

On-site

USD 34,000 - 44,000

Part time

11 days ago
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Benefits offered by this job

Paid Time Off
Health Plans
Life Insurance
401(k) Plan
Employee Assistance
Parental Leave
Sick Leave

Job summary

Reimagined Parking is seeking a Part-Time Valet Parking Attendant for Signia by Hilton at 170 S Market St. You will greet guests, park and retrieve vehicles, and deliver high-quality customer service in a fast-paced environment.

The role offers $27.65 per hour plus tips, weekend shifts, and a supportive team focused on safety and guest satisfaction. Must be 18+, hold a valid license, and be eligible to work in the United States.

Qualifications

  • Excellent customer service and communication skills.
  • Ability to communicate with guests.
  • Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
  • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
  • Ability to move from valet stand to customer cars for extended periods.
  • Previous valet experience preferred.
  • Ability to operate manual transmission vehicles (stick shift).

Responsibilities

  • Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
  • Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
  • Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
  • Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
  • Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items.
  • Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
  • Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
  • Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
  • Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
  • Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service
Communication
Fast-paced
Vehicle operation
Mobility for long shifts
Valet experience
Manual transmission

Job description

Reimagined Parking is seeking a Part-Time Valet Parking Attendant for Signia by Hilton at 170 S Market St. You will greet guests, park and retrieve vehicles, and deliver high-quality customer service in a fast-paced environment.

The role offers $27.65 per hour plus tips, weekend shifts, and a supportive team focused on safety and guest satisfaction. Must be 18+, hold a valid license, and be eligible to work in the United States.

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