Valet Attendant - Eldorado (Reno)

Caesars Entertainment; Reno (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the entertainment industry is seeking a Valet Attendant to provide excellent service by overseeing guest vehicles and assisting guests with their needs. This role requires a positive attitude, strong communication skills, and the ability to work in a fast-paced environment. Candidates must be flexible with their schedules, including the possibility of working evenings and weekends.

Benefits

Employee discounts

Flexible schedule

Opportunity for tips

Qualifications

• Must be able to understand and comply with company rules and regulations.
• Must have excellent interpersonal skills with a positive demeanor.
• Must have experience in a fast-paced environment, particularly related to guest services.

Responsibilities

• Park and retrieve guest vehicles safely.
• Assist guests with luggage and inquiries.
• Maintain cleanliness and security of the valet area.

Skills

Communication

Multi-tasking

Positive attitude

Observation skills

Education

High School diploma

Job description

Starting at $12.00 plus tips!

JOB SUMMARY

Park guest’s vehicles, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)

• Parks guest’s vehicles
• Proper and safe use of the man-lift
• Retrieves guest’s vehicle from parking garage and secures the guest’s vehicle
• Hangs keys on the keyboard on the proper hook
• Removes keys from the keyboard and properly matches to the valet ticket numbers
• Files valet tickets in the ticket rack provided
• Answers the phone professionally and courteously
• Maintains cleanliness of key booth
• Keeps the valet office door closed when absent from the office
• Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles
• Allows no one to park outside the valet office without leaving his or her key with Valet
• Tickets guest vehicles and helps them with luggage
• Moves luggage and or calls a bell person
• Pulls luggage out of the luggage room for guests when bellmen is unavailable
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to multi-task
• Ability to competently park a guest’s vehicle and competently bring down the guests vehicle
• Must have a positive attitude and good spirit
• High School diploma

PHYSICAL DEMANDS AND WORK ENVIRONMENT ( May be required in order to perform the essential functions of the position)

• Constant direct contact with guests
• Fast paced work area that requires directing guests and answering guest questions
• Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, high places, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
• Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
• Work may be performed with others, around others, with verbal contact and/or face-to-face contact
• Work may include shift work and be performed inside and outside

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals’ religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.