Valet Attendant / Bellperson

Renaissance Seattle Hotel; Seattle (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Valet Attendant/Bellperson to enhance guest experiences. This role involves welcoming guests, managing vehicle traffic, and providing essential information about the hotel's amenities and local attractions. With a focus on customer service and safety, you'll ensure a smooth experience for all visitors. Join a team that values your unique style and curiosity, and be part of a vibrant work environment that encourages personal growth and community engagement. This is a fantastic opportunity to contribute to a memorable guest experience in a thriving hospitality setting.

Benefits

Affordable Medical/Dental/Vision

Free Short-Term Disability

401k with Company Match

Generous Paid Time Off

Hotel Discounts

Discounted Parking

Complimentary Cafeteria Meals

Employee Assistance Program

Monthly Employee Appreciation Events

Qualifications

• Must be able to stand for long periods and assist guests with inquiries.
• Ability to monitor vehicle traffic and maintain safety and cleanliness.

Responsibilities

• Open doors and assist guests entering and leaving the property.
• Monitor and direct vehicle traffic to ensure smooth flow.
• Provide guests with directions and information about services.

Skills

Customer Service Orientation

Interpersonal Skills

Team Work

Time Management

Education

High School Diploma or GED

Job description

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Renaissance Seattle Hotel provided pay range

This range is provided by Renaissance Seattle Hotel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.76/hr - $21.00/hr

Eligible for tips

KEY POSITION HIGHLIGHTS

Benefits

• Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
• Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
• Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
• Paytient Healthcare Spending
• 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
• Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91 st day of employment)
• Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
• Free Employee Assistance Program (EAP)
• Travel Assistance Program
  
  

Other Benefits

• Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
• Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
• 50% subsidy for public transportation expenses
• Referral program of $250 per successfully referred new hire
• Complimentary cafeteria meals
• Monthly employee appreciation events
• Employee Exercise Room
• Community Service Events
  
  

Yearly employee events including Holiday Parties, Manager of the Quarter, Recognition Programs, and many more.

Description

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Qualifications

JOB SUMMARY

Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED
  
  

Safety and Security

• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Maintain awareness of undesirable persons on property premises.
  
  

Physical Tasks

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  
  

Essential Job Duties

Interpersonal Skills

• Customer Service Orientation
• Interpersonal Skills
• Team Work
• Diversity Relations
  
  

Communications

• English Language Proficiency
• Communication
• Listening
• Applied Reading
• Telephone Etiquette Skills
  
  

Personal Attributes

• Integrity
• Dependability
• Positive Demeanor
• Presentation
• Adaptability/Flexibility
  
  

Organization

• Multi-Tasking
• Time Management
  
  

Physical Requirements

Seeing: 100%

Must be able to read reports and communicate with co-workers

Hearing: 100%

Must be able to hear well enough to communicate with co-workers

Standing/Walking/Mobility: 100%

Must be able to stand to open files and operate office machines; mobility between department and to attend meetings of employees and managers

Climbing/Stooping/Kneeling: 100%

Lifting/Pulling/Pushing: 100%

Grasping/Feeling: 100%

Must be able to write, type, and use phone systems

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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Parking Attendant (non-driving / non-valet)

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