Valet Attendant/Bell person

Omni Hotels & Resorts; Corpus Christi, North Shoreline (TX, IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking friendly and motivated individuals to join their team at a stunning waterfront hotel. This role involves providing exceptional service to guests, assisting with their needs, and ensuring a welcoming atmosphere. With a focus on respect and empowerment, the company fosters a dynamic work environment where employees can thrive. If you have a passion for hospitality and enjoy engaging with guests, this opportunity might be your perfect match. Join a team that values exceptional service and offers a rewarding career path in the vibrant Marina District.

Qualifications

• Must be 21 years of age and have no more than 1 motor vehicle violation.
• Ability to lift 50 lbs and push/pull 150 lbs is required.

Responsibilities

• Valet and retrieve vehicles for guests while ensuring excellent service.
• Assist guests with luggage and provide directions within the hotel.
• Maintain cleanliness of public areas and respond to guest complaints.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Presentation Skills

Education

Valid TX Driver License

Job description

Location

Corpus Christi Hotel

Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the world's best deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel.

The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match.

Job Description

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

Responsibilities

• Valet and retrieve vehicles for guests
• Assist, retrieve and load luggage for guests
• Utilize bell carts effectively and with caution
• Use friendly and appropriate expressions when engaging guests
• Be fully acquainted with the different points of interest
• Ensure that the public areas and bell closet are maintained, clean, and tidy
• Follow up with guest complaints to ensure that any problems are resolved
• Direct guests to the Front Desk or meeting rooms
• Call taxis and/or shuttle for guests as needed
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible
• Engage in conversation with as many guests as possible
• Attend all designated staff meetings and training sessions
• Complete all tasks assigned by manager
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last 2 years
• Must have a valid TX Driver License
• Must be able to lift 50 lbs, push/pull 150 lbs
• Excellent customer service skills
• Must have strong communication, presentation, training, and organizational skills
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a flexible schedule including weekends and holidays
• Candidates must be able to speak fluent English