Valet Attendant - 21c Cincinnati Hotel

Main & Vine; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Main & Vine in Cincinnati is seeking a Valet Attendant to deliver exceptional hospitality by assisting guests with doors, parking, and luggage with safety and efficiency. The role requires standing for long periods and managing luggage and vehicle movement on property.

Responsibilities include directing traffic, providing local information, maintaining security of keys and vehicles, and supporting front office staff with guest requests. A valid driver's license is required.

Qualifications

• Standing at least 8 hours a day.
• Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
• A valid driver's license to operate a motor vehicle; must have been held for at least one year prior to applying.

Responsibilities

• Open doors and assist guests entering or leaving property.
• Direct vehicle traffic to ensure safe and smooth flow on property.
• Provide directions and information about amenities, services, and hours.
• Maintain safety and cleanliness of parking areas and report hazards to manager.
• Handle luggage transport to/from rooms or bell area; assist with loading/unloading.

Skills

Customer service

Safety awareness

Vehicle handling

Job description

Job Description
The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Job Description
The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.
Job Responsibilities

• Open doors and assist guests/visitors entering and leaving property
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
• Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
• Maintain security of vehicles and vehicle keys
• Communicate parking procedures to guests/visitors
• Identify and explain room features to guests
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests in/out of vehicles, including assisting with loading/unloading luggage
• Assist Concierge and Front Office staff with guest requests and services, as needed
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional
• Develop and maintain positive working relationships with others
• Perform all other duties as assigned by supervisor

Job Requirements

• Standing at least 8 hours a day. Running up to 200 yards, 50 times a day or more
• Entering and exiting customers vehicles 75 or more times daily
• Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
• A valid driver's license to operate a motor vehicle. This license must have been held for at least one year prior to applying.