Valet Attendant

Sage Hospitality Group; Springfield (MO); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

Sage Hospitality Group at Hotel Vandivort in Springfield, MO, is seeking a valet associate who delivers warm, efficient service to guests. Under supervision, you greet arrivals, assist with luggage, and guide guests to registration.

You must have a high school diploma or equivalent, fluent English, and the ability to drive both automatic and manual vehicles with a valid license. Lifting up to 65 lbs and standing for long periods are required.

Formación

• High School diploma or equivalent.
• Fluent in English, both spoken and written.
• Ability to drive both automatic and manual vehicles; valid driver’s license and driving record meeting insurance requirements.
• Knowledge of local establishments and the surrounding community.
• Physical ability to lift up to 65 lbs and stand for extended periods.

Responsabilidades

• Meet and greet all guests arriving at the hotel.
• Assist guests with retrieving luggage from vehicles.
• Note vehicle damage on key tags and assist with security procedures.
• Escort guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Provide directions to the registration area for check-in.
• Park vehicles securely and tag keys with guest details.
• Drive vehicles safely and efficiently.
• Respond to guest questions about transportation, hotel services, and local events.
• Maintain professionalism and courtesy toward guests, associates, and vendors.
• Greet guests within 5 ft of your area in public spaces.

Conocimientos

Customer service

Fluent English

Local area knowledge

Driving ability (auto & manual)

Educación

High School diploma or equivalent

Descripción del empleo

Why us?

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Vandivort, we embrace:

• Historic Masonic Temple Reimagined - A landmark on the National Register of Historic Places brought back to vibrant life

• Downtown Springfield's Social Hub - Community gathering place at the center of the city's arts, dining, and entertainment scene

• Pioneer of Local Upscale Hospitality - The city's only AAA 4-Diamond hotel and first boutique of its kind

• Rooftop Culture & Cocktail Life - Vantage Rooftop Lounge and The Order restaurant as genuine local destinations

• Authentic Midwest Character - Big-city quality with the warmth and unpretentiousness of Springfield at its core

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Vandivort and align with Sage Hospitality's commitment to genuine, meaningful connection.

Job Overview

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see objects and people up close and at a distance.
• Must be able to grasp handles, carry bundles and lift packages.
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.