Valet Attendant

Sage Restaurant Group; New Orleans, Northern (LA, KY); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Discounted room rates

Employee Assistance Program

Employee discounts on hotels and more

Referral bonus up to $1,000

Fun & exciting work environment

Job summary

Hotel de la Poste in New Orleans seeks a dedicated valet to provide courteous guest greeting and valet services. You will assist with luggage, explain parking procedures, and help guests navigate the hotel and local attractions.

Responsibilities include parking vehicles safely, directing guests to check-in, and delivering friendly service in a busy hospitality environment.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Note existing vehicle damage on key tags and note on the tag.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Direct guests to registration area for check-in.
• Park vehicles and tag keys with guest name, license plate, and car type.
• Drive vehicles safely and efficiently.
• Provide general directions and information.
• Respond to guest questions about transportation, hotel services, local events, and activities.
• Maintain professionalism and courtesy to guests, associates and vendors.
• Greet guests within 5 ft of your area when in public areas.

Skills

Customer service

English fluency

Driver’s license

Education

High School diploma

Job description

Why us?

Working at Hotel de la Poste in the heart of New Orleans’ vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city.

Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans—where history, music, and cuisine converge.

As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class.

Job Overview

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.

• Assist guests with retrieving their luggage from vehicles.

• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.

• Assist Doorman in escorting guests and luggage into the lobby for registration.

• Explain valet parking procedures and fees.

• Give proper directions to registration area for check-in.

• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.

• Drive vehicles in a safe and efficient manner.

• Give general directions and information.

• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.

• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

Other Responsibilities

• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.

• Must have knowledge of local establishments, businesses and the surrounding community in general.

• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see objects and people up close and at a distance.

• Must be able to grasp handles, carry bundles and lift packages.

• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

Benefits

Eligible to participate in the Company’s 401(k) program with employer matching

Discounted Room Rates for Marriott & Sage Properties

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Fun & Exciting Work Environment

Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more

Community-Oriented.

ID: 2026-33252

Position Type: Regular Full-Time

Property: Hotel de la Poste

Outlet: Hotel

Min: USD $14.00/Hr.

Address: 316 Chartres St

City: New Orleans

State: Louisiana

EOE Protected Veterans/Disability