Valet Attendant

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 28,000 - 36,000; Full time

Job summary

VPNE Parking Solutions LLC in Boston is seeking a friendly Valet Attendant to greet guests, park and retrieve vehicles, and ensure a safe, positive experience. You will represent the company with professionalism, maintain vehicle keys, and follow VPNE language and standards.

This entry-level role requires excellent customer service, ability to stand long periods, lift up to 50 lbs, pass driving and background checks, and a clean driving record.

Qualifications

• Friendly and upbeat demeanor focused on guest satisfaction.
• Ability to smile and engage customers during interactions.
• Willingness to go the extra mile and maintain a strong work ethic.
• Organizational ability to manage cars, keys, and garage operations.
• Ability to create positive relationships with customers and teammates.

Responsibilities

• Maintain safety for self and others at all times.
• Operate vehicles safely to minimize accidents.
• Track keys and vehicles within the garage.
• Provide exceptional guest experience.
• Keep operation area organized and clean.
• Be enthusiastic to create a positive environment for customers and teammates.
• Communicate professionally using VPNE language guidelines.
• Assist with shift end procedures and handoffs.
• Look sharp and keep a neat appearance at all times.
• Perform cleaning duties as assigned.
• Adhere to VPNE attendance policy.

Skills

Friendly and Outgoing

Smiles during interactions

Strong work ethic

Organizational skills

Customer relationship building

Job description

Position Summary

The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Always keep the safety of self and others in mind

• Always operate vehicles in a safe manner to minimize the potential for accidents

• Keep track of keys, and vehicles throughout the garage

• Provide exceptional guest experience

• Maintain organization at operation

• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy

• Use professional communication and the VPNE approved language choices

• Help facilitate transition at end of shift

• Look sharp and neatly groomed all times

• Cleaning duties as assigned

• Adhere to VPNE attendance policy

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Friendly and Outgoing

• Able to smile during customer interactions

• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic

• Maintain uniform standards when on job premises

• Ability to run and move quickly

• Ability to organize cars efficiently

• Ability to stand for long periods of time

• Ability to safely operate vehicles and pass a driving test

• Ability to lift a minimum of 50 lbs.

• Be at least 18 years of age

• Possess a valid Driver’s License in state of residency

• Be able to pass a criminal background check and RMV check

• Ability to create relationships with customers

• Be organized

• Clean driving record deemed insurable by VPNE's current insurance provider