VALET

Ace Parking Inc.; Menlo Park (CA); On-site; USD 27,552 - 28,929; Part time

Job summary

Ace Parking Inc. is seeking a part-time/on-call employee in Menlo Park, California. The role emphasizes accountability, communication, family values, exceptional service, and profitability. Responsibilities include parking and retrieving vehicles, assisting guests, and maintaining a collaborative team environment.

The ideal candidate should have a high school diploma or GED, excellent communication skills, and ability to work in a team. Compensation ranges from $20.00 to $21.00 per hour, reflecting the commitment to quality service and team support.

Qualifications

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Reliable and friendly, with physical ability to move quickly (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Responsibilities

• Park and retrieve vehicles promptly and safely.
• Greet guests warmly and professionally.
• Assist customers with questions or concerns.
• Foster a collaborative and supportive team environment.

Skills

Excellent communication and interpersonal skills

Strong sense of accountability and responsibility

Ability to work effectively in a team environment

Reliable and friendly

Education

High school diploma or GED

Job description

Compensation range: $20.00 - $21.00 per hour

About the Position

At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. This part-time/on-call role is scheduled Monday - Thursday or Friday - Sunday (availability within 6 AM - 11 PM). The duties entail the following:

Accountability

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner.
• Coordinate with fellow team members to ensure efficient service delivery.

Family

• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service

• Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
• Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.

Profitability

• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

About YOU

To work at our company, you should possess the following experience and attributes:

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Reliable, friendly, and ability to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs.)
• Previous valet or customer service experience is a plus.

What We Can Offer You for All Your Hard Work

• Compensation range: $20.00 - $21.00 per hour

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.