Valet

Brandenhanceparking; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management company in Los Angeles is seeking a Valet Attendant to provide exceptional service to hotel guests. The role involves greeting guests, ensuring vehicle safety, and managing hotel rental items. Candidates should have excellent communication skills, a valid driver's license, and prior customer service experience. The position requires working outdoors in various weather conditions and the ability to lift heavy items.

Qualifications

• Valid Driver's License with no marks on record.
• 1+ year of customer service experience preferred.
• 18 years of age or older.

Responsibilities

• Greet all hotel guests and visitors as they enter the drive.
• Assist guests with property directions and luggage.
• Safely park and move vehicles in a timely manner.

Skills

Customer service skills

Driving skills

Organizational skills

Communication skills

Job description

Overview

Brand Enhance Hospitality is one of the leading hospitality management companies with experience operating a variety of brands from small, niche, independently owned locations to luxury sites owned by global brands. With over two decades of experience in the parking and hospitality industry we provide a wide range of tailor-made solutions for our clientele. We take pride in the services we offer resulting in exceptional guest experiences.

Responsibilities

• Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
• Assist all guests and visitors with property directions and unloading/reloading any luggage
• Complete the valet ticket including a comprehensive vehicle damage check
• Safely park and move vehicles in a timely and efficient manner
• Ensure keys are properly tagged and secured in the key room or podium
• Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
• Drive shuttle vehicle based on site requirements
• Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)

Qualifications and Skills

• Valid Driver's License with no marks on record
• Ability to drive both automatic and manual vehicles
• Superior professionalism, organization, and communication skills
• Exceptional ability to manage multiple tasks and priorities simultaneously
• 1+ year of customer service experience preferred
• 18 years of age or older

Physical Demands

• Willingness to work in the elements - heat, wind, rain, etc
• Ability to lift, push and pull at least 30 pounds
• Ability to stand, walk and run for extended periods
• Ability to bend, stoop, squat, and lift frequently throughout a shift