Valet

Auberge Collection; Kennebunk (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

Auberge Collection, located in Kennebunk, Maine, is searching for a Valet to enhance the guest experience by ensuring smooth arrivals and departures. You will park and retrieve guests' vehicles, provide exceptional customer service, and communicate with various hotel departments for seamless operations.

The ideal candidate will have at least a year of experience in a luxury hotel setting and possess excellent time management and customer service skills. A valid driver's license and availability for a flexible schedule are required.

Qualifications

• Minimum of one-year experience as a valet or bellman in a luxury hotel.
• Ability to work a flexible schedule, including weekends and holidays.
• Valid driver's license that meets insurance carrier needs.
• Must be at least 18 years of age.

Responsibilities

• Park and retrieve guests' vehicles efficiently.
• Provide courteous and attentive customer service.
• Manage incoming and outgoing traffic at the valet station.
• Maintain accurate records of parked vehicles.
• Act as a communication link between guests and hotel departments.

Skills

Attention to detail

Customer service skills

Time management

Job description

A beloved local landmark for over 150 years, White Barn Inn, Auberge Collection is synonymous with warm New England hospitality, rustic charm, and uncompromising attention to detail. Just a 90-minute drive north of Boston in the charming coastal town of Kennebunk, Maine, the 28-room property is renowned as one of the country’s most distinctive getaways offering supreme levels of quality, luxury, and gracious service. The hotel's four waterfront cottages and one-of-a-kind houseboat boast coastal views and access to White Barn Marina. Amenities include an outdoor infinity pool, coastal views, an award-winning spa, two restaurants, convenient access to fine shopping and art galleries in Kennebunkport, as well as a variety of experiences from bike riding to local apple orchards to traditional Maine lobster bakes. The White Barn Restaurant, a culinary legend, Forbes Five Star and AAA Five Diamond fine dining destination, offers seasonal, contemporary New England cuisine while the new Little Barn is a casual eatery highlighting the local Maine farmstead and fisheries to the table in flavorful, approachable dishes. In summer 2020, White Barn Inn unveiled a property-wide redesign led by New York-based Jenny Wolf Interiors that refreshed guest rooms and public spaces with playful contemporary touches and elements from local Maine purveyors.

Rev up your hospitality career as a Valet, where you'll be the first and last point of contact, ensuring guests experience a smooth and sophisticated arrival and departure. With your prompt and courteous service, you'll be the driving force behind a seamless and memorable guest experience.

• Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle.
• Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience.
• Manage incoming and outgoing traffic at the valet station, ensuring a smooth flow of vehicles and maintaining order in the designated area.
• Maintain accurate records of parked vehicles, noting any special requests, and documenting any relevant information for efficient retrieval.
• Act as a communication link between guests and other hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications

• A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment
• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

WBI Operations LLC is an Equal Opportunity Employer, M/F/D/V. WBI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WBI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.