Vacation Support

Remotetravelcareers; Portland (OR); Remote; USD 35,000 - 50,000; Full time

Job summary

A remote travel support company is seeking a Vacation Support representative to assist clients with vacation bookings and questions. This role involves providing clear guidance and support to customers during their planning process. Ideal candidates will possess strong communication and customer service skills. This position offers flexibility to work full-time or part-time, conducive to a remote work environment.

Qualifications

• Excellent communication and customer service skills.
• Comfortable navigating online booking systems.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support via phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Organizational skills

Familiarity with online booking systems

Job description

Overview

We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time