Vacation Sales Coordinator

Marriott Vacations; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Uncapped earnings and incentives

Health/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and development opportunities

Job summary

Marriott Vacations Worldwide is seeking a Vacation Sales Coordinator to assist in delivering memorable vacation experiences for Owners and guests. You will engage guests at desk locations, schedule presentations, and strive to exceed sales and volume goals while upholding company standards and guest satisfaction.

The role emphasizes high-quality service, clear communication, and the ability to work a flexible schedule that includes weekends and holidays.

Qualifications

• Experience in sales or customer service.
• Ability to engage guests and build rapport.
• Strong communication and active listening skills.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage guest expectations.
• Maximize revenue while maintaining guest loyalty and ensuring eligibility for products and services.

Skills

Customer service

Sales

Communication

Flexible schedule

Job description

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Coordinator , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Vacation Sales Coordinator, a typical day will include:

• Engaging with hotel guests at desk locations and providing elevated customer service.
• Scheduling sales presentations and managing customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Vacation Sales Coordinator:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.