Vacation Sales Ambassador

Hilton Grand Vacations, Inc.; Los Angeles (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading company in the vacation ownership industry is seeking a Vacation Sales Ambassador in Los Angeles. The role involves promoting elite vacation packages, providing exceptional customer service, and collaborating with team members to achieve sales targets. Ideal candidates will have a passion for sales, previous experience, and a competitive spirit.

Qualifications

• At least one year of hospitality and/or customer service experience.
• Previous sales experience, preferably in a commission-based role.
• Eagerness for upward mobility and dedication to providing elite customer service.

Responsibilities

• Provide guest services to resort guests and visitors.
• Engage with potential customers to determine their vacation needs and preferences.
• Deliver persuasive sales presentations to showcase the benefits of vacation packages.

Skills

Effective communication

Problem-solving

Negotiation

Self-motivated

Teamwork

Education

High School Diploma or equivalent experience or GED

Tools

Microsoft Office

Job description

Job Description - External

What will I be doing?

Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite team at Hilton Grand Vacations as a Vacation Sales Ambassador.

At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, you will play a crucial role in our success by promoting and selling our elite vacation packages to guests inside Hilton-branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role.

Competitive earnings package with an income potential of $85K and above. Our top performers in 2024 averaged over $120K!

Responsibilities

• Provide guest services to resort guests and visitors.
• Engage with potential customers to determine their vacation needs and preferences.
• Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
• Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
• Build and maintain relationships with customers to ensure outstanding customer service.
• Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.
• Collaborate with team members to exchange effective strategies and foster collective achievements.

Qualifications - External

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Enjoy interacting with guests and have an eagerness for upward mobility.
• Dedication to providing elite customer service.
• Previous sales experience, preferably in a commission-based role.
• Effective communication and teamwork abilities.
• Self-motivated with a competitive spirit.
• Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
• Excellent problem-solving and negotiation skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• At least one year of hospitality and/or customer service experience.
• Proficiency in all Microsoft Office applications.
• High School Diploma or equivalent experience or GED.

What will it be like to be a Team Member with Hilton Grand Vacations?

There's something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also runs and operates two innovative club membership programs: Hilton Grand Vacations Club and The Hilton Club, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.