Vacation Assistant

Remotetravelcareers; Boulder (CO); Remote; USD 35,000 - 55,000; Full time

Job summary

A travel support company is seeking a remote Vacation Assistant to help customers with booking and planning their vacations. The role requires strong communication and customer service skills, providing assistance through various channels. Candidates should be organized and friendly, and experience in customer service is a plus. This position offers both full-time and part-time options within a friendly remote work environment.

Qualifications

• Strong communication and customer service skills.
• Ability to stay organized and pay attention to detail.
• Previous experience in customer service or hospitality is a plus.
• Friendly, helpful, and patient with customers.
• Previous customer service or hospitality experience is a plus but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.
• Update reservations and confirm details for accuracy.
• Support day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Patience

Patience with customers

Tools

Online booking systems

Job description

We are seeking a remote Vacation Assistant to provide customers with helpful support for booking and planning their vacations. You will answer questions, assist with reservations, and ensure clients have a smooth and enjoyable travel experience, all from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time