Vacancy Case Manager, Supportive Housing Services

CAMBA; New York (NY); On-site; USD 46,350 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Job summary

A community service organization in New York City is seeking a Vacancy Case Manager to ensure the effective management of tenant applications and records. This full-time position requires a Bachelor's degree and three years of relevant experience. Compensation ranges from $46,350 to $50,000 annually, along with a comprehensive benefits package including health and dental insurance, a retirement plan, and paid time off. The ideal candidate should be skilled in database management and maintain professionalism with clients.

Qualifications

• Three years of applicable experience and/or equivalent experience required.
• Experience in working with diverse populations is appreciated.

Responsibilities

• Ensure accurate information input and retrieval for tenant applications.
• Prepare and maintain records for lease-ups.
• Manage relationships with property management and funders.
• Monitor application progress and provide updates to the Program Director.
• Follow up with tenants regarding housing processes.

Skills

Database management

Report preparation

Client communication

Problem solving

Confidentiality

Education

Bachelor's degree (B. A. or B. S.)

Job description

Who We Are

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Supportive Housing Services

operates approximately over 1,600 units of transitional, emergency, scattered site and permanent congregate housing. These programs provide services to formerly homeless/special needs individuals and families including case management, crisis intervention, independent living skills training, recreation, socialization and other supports.

Vacancy Case Manager

Reports To: Vacancy Coordinator Supervisor

Location: 560 Winthrop Street Brooklyn NY 11203

What The Vacancy Case Manager Does

• Ensure the inputting and retrieval of all required information and documents from the Coordinated Assessment ad Placement System (CAPS) database.
• Maintain, Update and Download files from the Coordinated Assessment ad Placement System (CAPS) database, and send files to interviewing team with manifest.
• Prepare weekly/monthly reports by collecting, analyzing, and summarizing vacancies.
• Prepare and maintain all records, correspondence, and files for all lease-ups.
• Work cooperatively with Property Management and Funders, with tenant coordination, to expedite the completion of applications.
• Manage all manifest, approvals and scheduled move-ins.
• Attend meetings and present routine reporting regard to lease-ups with CAMBA, Property Management, and Funders.
• Monitor potential tenant’s application progress and report status to Program Director.
• Follow-up with potential tenants and their referral organization regarding housing process and application status.
• Prepare, review, and ensure the accuracy and timeliness of, contract reports and statistical information for CAMBA management and funders.
• Liaise between NYC HRA and HPD on behalf of CAMBA
• Communicate with peers in other CAMBA programs on issues related best program practices and vacancies.
• Confer with the Chief Administrative Officer, Senior Vice President and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Interview potential tenants for lease-ups and assess their applications in accordance to CAMBA, Property Management and Funders guidelines.
• Ensure that all client files and program files are kept in compliance with CAMBA’S and funder’s standards.
• Communicate with Program Directors on issues related to application status
• Participate in staff/funder/outside agency meetings as requested.

Minimum Education/Experience Required

• Bachelor's degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience.

Compensation

$46,350-$50,000 annually

Status

Full-time (35 hours per week)

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.