UX/UI Designer & Front-End Engineer (Hybrid)

General Logistics Systems; Hayward (CA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

GLS US is seeking a hands-on UX/UI Analyst/Developer to design, build, and continuously improve our digital customer experience platforms. You will bridge research, design, and front-end engineering to translate business needs into intuitive products for shippers, recipients, and internal teams.

Reporting to the VP of IT Services and working with a Product Manager, you will set design standards, coordinate offshore development, and ensure accessibility and security standards are met.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Design, Human–Computer Interaction, or a related field.
• 3–6 years of combined UX/UI design and front‑end development experience in a corporate or enterprise environment.
• Demonstrated proficiency with design tools (Figma, or equivalent) and front‑end technologies (HTML, CSS, JavaScript/TypeScript).
• Experience with at least one modern JavaScript framework (React, Angular, or Vue.js).
• Proven ability to manage or coordinate with remote or offshore development teams.
• Strong analytical skills to translate complex business needs into design/tech requirements.
• Excellent written and verbal communication skills; comfortable presenting to stakeholders.

Responsibilities

• Own the end‑to‑end UX for GLS US customer‑facing digital platforms (shipper portals, tracking, self‑service).
• Define and maintain design standards, component libraries, and UX patterns for consistency and accessibility.
• Monitor platform performance and translate data into prioritized improvements.
• Collaborate with Customer Service, Sales, and Operations to translate needs into actionable design/development requirements.
• Coordinate offshore resources as the onshore technical lead and review deliverables.
• Translate roadmap items into detailed technical requirements, estimates, and milestones.
• Ensure platform changes adhere to GLS security, compliance, and change management standards.

Skills

UX/UI design

Front-end development

Remote/offshore coordination

Stakeholder communication

Education

Bachelor’s degree in CS/IS/Design/HCI

Tools

Figma

React

Vue.js

Angular

Job description

GLS US is seeking a hands-on UX/UI Analyst/Developer to design, build, and continuously improve our digital customer experience platforms. You will bridge research, design, and front-end engineering to translate business needs into intuitive products for shippers, recipients, and internal teams.

Reporting to the VP of IT Services and working with a Product Manager, you will set design standards, coordinate offshore development, and ensure accessibility and security standards are met.