UX Specialist

Leidos LLC; Baltimore (MD); On-site; USD 108,000 - 195,000; Full time

Benefits offered by this job

Health and Wellness programs

Retirement benefits

Paid leave

Job summary

Leidos is seeking a seasoned UX/UI specialist to support the SSA Digital Modernization Strategy in Woodlawn, Maryland. You will derive business processes, analyze user needs, and design browser-based interfaces while conducting usability testing and stakeholder sessions.

The role requires 8+ years in user-centered design, SSA experience, and proficiency with Axure RP or Figma, plus collaboration in Agile teams working with front-end developers.

Qualifications

• Bachelor's degree with 8+ years in UX/UI or related field or Master's with 6+ years of experience.
• SSA experience required and demonstrated user-centered design methods.
• Proven ability to document requirements and write user stories.

Responsibilities

• Derive business processes and analyze user needs.
• Assist in requirements definition and create browser-based interfaces.
• Design prototypes and conduct usability testing.
• Elicit goals from stakeholders and create journey maps.
• Collaborate with cross-functional teams in an Agile environment.

Skills

UX design

UI design

User research

Requirements gathering

Data analysis

Design thinking

Accessibility 508

Collaboration

Responsive design

Communication

Education

Bachelor's degree in UX/related field

Master's degree in related field

Tools

Axure RP

Figma

Jira

Confluence

HTML/CSS understanding

Job description

We serve the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. Be part of the mission solution and help lead SSA’s Digital Modernization Strategy. We are a team of forward-looking professionals in need of a strong candidate with these key required skills: User Experience (UX), User Interface (UI) design, user research, requirements gathering, data analysis, design thinking, collaboration, responsive design, accessibility/508 knowledge. Do you have most of these key required skills, education, or experience? Do you want to learn more about our telework posture? Are you an US citizen, US resident, and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.

Day to Day Responsibilities

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like a mission you want to be a part of, keep reading! Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status. We are excited for you to take your place in our Leidos Family. Find your “Why” with us! Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing Elicit business goals and user needs from stakeholders Facilitate customer discovery sessions Create Conceptual Models, Journey Maps, Personas and Scenarios of Use Create and refine screen prototypes Document user requirements, screen designs, and design recommendations

Required Skills

• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
• Must have prior SSA experience
• Minimum of 8 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Minimum of 8 years of experience documenting user requirements, screen designs, and design recommendations
• Minimum of 8 year of experience in designing and conducting formative usability tests in both formal and informal settings
• Minimum of 8 year of experience preparing and presenting findings and recommendations in small and large group settings

Desired Skills

• Experience using Axure RP and/or Figma prototyping software to build wireframes or interactive prototypes
• Demonstrated understanding of responsive design methodologies, especially as it applies to the creation of web applications
• Prior experience supporting government agencies at the local, state, or federal level
• Experience working as an embedded member of a cross-functional Agile/Scrum team, participating in sprint planning, backlog refinement, daily stand-ups, and retrospectives
• Experience writing user stories and acceptance criteria that translate design and research findings into actionable development work
• Experience collaborating directly with front-end developers during implementation, including design handoff, design QA, and reviewing builds for fidelity to the approved designs
• Familiarity with design systems and component libraries (such as U.S. Web Design System), and a working understanding of how designs are built with HTML, CSS, and common front-end frameworks
• Experience using Agile tools such as Jira, Agility, and Confluence to track design work, manage tickets, and document decisions within the software development lifecycle (SDLC)
• Experience building and maintaining design systems including reusable web components using an established web standards (like WC3)
• Experience with Pega and/or ServiceNow platforms
• Understanding of Section 508 and its requirements regarding design

Education & Qualifications

Bachelor's degree and 8 Years of relevant work experience OR Master's degree and 6 Years of relevant work experience as a User Experience Specialist or a minimum of 12 years related experience in lieu of a degree. Must have prior SSA experience

Other Certifications

• UX Master Certification (NNG)
• UX Design Immersive (General Assembly)
• Must provide a digital portfolio of design work for review
• Must be able to obtain a Public Trust

If you're looking for comfort, keep scrolling.

At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting: October 7, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

$107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.