UX Researcher - Senior - REMOTE

JSR Tech Consulting; United States; Remote; Full time

Job summary

JSR Tech Consulting is seeking a Senior UX Researcher for a long-term remote contract role. You'll leverage your expertise in usability testing and heuristic evaluation to optimize digital solutions, working cross-functionally with teams in a regulated environment. Ideal candidates have 5+ years in UX research, a strong communication skill set, and familiarity with research tools.

Qualifications

• 5+ years of experience in UX research focusing on usability testing and heuristic evaluation.
• Experience in highly regulated industries like pharmaceuticals or healthcare is preferred.
• Exceptional communication skills, both verbal and written.

Responsibilities

• Plan, design, and conduct qualitative and quantitative usability tests.
• Perform heuristic evaluations and recommend actionable improvements.
• Translate research findings into user-centered insights that inform design.

Skills

User-Centered Design

Usability Testing

Heuristic Evaluation

Communication Skills

Agile Environments

Research Tools

Education

Bachelor's or Master's in HCI, Psychology, UX Design

Tools

UserTesting

Optimal Workshop

Dovetail

Lookback

Job description

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Job Title: UX Researcher – Usability Testing & Heuristic Evaluation
Location: Remote
Duration: Long-term Contract

Payrate: 60-70/hr

Job Title: UX Researcher – Usability Testing & Heuristic Evaluation
Location: Remote
Duration: Long-term Contract

Payrate: 60-70/hr

About the Role:

We are seeking a highly motivated and experienced UX Researcher to join our team and support a long-term engagement. The ideal candidate will bring a deep understanding of user-centered design principles, proven experience conducting usability testing, and strong heuristic evaluation skills to ensure products meet both user needs and business goals.

This role requires a proactive researcher who can work cross-functionally with design, product, development, and compliance teams in a highly regulated environment. You'll play a key role in optimizing digital solutions that impact healthcare professionals, patients, and internal stakeholders.

Key Responsibilities:

• Plan, design, and conduct qualitative and quantitative usability tests across web and mobile platforms.

• Perform heuristic evaluations to identify UX issues and recommend actionable improvements.

• Translate research findings into compelling, user-centered insights that inform design and product decisions.

• Collaborate with cross-functional teams including designers, developers, product managers, and compliance leads.

• Create and deliver clear research reports and presentations tailored to different audiences.

• Contribute to the evolution and documentation of UX research methodologies and best practices.

• Ensure research practices comply with industry regulations, accessibility standards, and internal SOPs.

Qualifications:

• 5+ years of experience in UX research, particularly with usability testing and heuristic evaluation.

• Experience working in or with highly regulated industries such as pharmaceuticals, healthcare, or life sciences preferred.

• Strong understanding of human-centered design, usability principles, and UX best practices.

• Proficient with research tools such as UserTesting, Optimal Workshop, Dovetail, Lookback, etc.

• Exceptional communication skills—verbal, written, and visual.
• Experience working in Agile environments.
• Ability to manage multiple research initiatives and prioritize in a fast-paced environment.
• Clear and concise Portfolio
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, UX Design, or a related field.

Nice to Have:

• Familiarity with FDA, HIPAA, or other compliance and accessibility standards (e.g., WCAG).

• Knowledge of design tools like Figma, Adobe XD, or Sketch.
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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