UX Researcher IV

Crystal Equation Corporation; Redmond (WA); On-site; USD 234,963,000 - 249,290,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision/life insurance

401K

Parental leave

Job summary

Crystal Equation Corporation seeks a UX Researcher IV for onsite engagement in Redmond, WA. The role combines qualitative and quantitative methods to uncover user needs for audio on glasses, translating insights into measurable UX improvements across cross-functional teams.

You'll design studies, conduct evaluations, and help iterate features based on perceptual and sensory feedback to drive product success in AR/VR research spaces.

Qualifications

• MS in a field with training in experimental design and qualitative inquiry.
• 5+ years of applied research on consumer products, or 3+ years post-PhD.
• Experience designing and analyzing qualitative research (in-depth interviews).
• Proficiency in inferential statistics and experimental design.
• Experience with perceptual or sensory evaluation research.

Responsibilities

• Lead generative research on user needs for audio on glasses.
• Design & conduct quantitative evaluation of audio experience quality, including lab-based studies, listening tests, surveys, and statistical analysis.
• Evaluate and iterate on hearing features by understanding how users perceive, interact with, and benefit from augmented audio experiences.
• Translate research insights into actionable UX recommendations and drive implementation with cross-functional partners.
• Manage and prioritize research plans through ambiguous and fast-changing conditions; align insights with stakeholders.
• Work closely with other UX researchers to design research plans and communicate findings with stakeholders.

Skills

Qualitative & quantitative methods

Inferential statistics

Experimental design

Cross-functional collaboration

Communication of insights

Education

MS in HCI / Cognitive Psychology / related field

PhD in related field (preferred)

Tools

Statistical analysis tools (R/SAS)

Job description

UX Researcher IV Onsite Summary

We bring together researchers, developers, and engineers to create the future of augmented and virtual reality. The Audio Research team is focused on harnessing the power of AR to give audio superpowers to billions of people, forever transforming the way we work, play, and connect. As a UX Researcher, you'll be responsible for uncovering the user insights and feedback that guide our early research and advanced development toward experiences that are useful, usable, and desirable. Strong candidates will demonstrate a rigorous, mixed-methods approach. You will move between in-depth qualitative work that defines a problem space and quantitative work that measures it. You will work with research scientists as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR/VR product and research science spaces. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge. You must also be skilled at driving measurable positive impact and user experience.

Responsibilities

• Lead generative research on user needs for audio on glasses.
• Design & conduct quantitative evaluation of audio experience quality, including lab-based studies, listening tests, surveys, and the associated statistical analysis.
• Evaluate and iterate on hearing features by understanding how users perceive, interact with, and benefit from augmented audio experiences
• Translate the research insights into actionable, measurable UX recommendations and drive implementation with cross functional partners
• Manage and prioritize research plans through ambiguous and fast-changing conditions, align and efficiently execute critical insights and work with a large group of stakeholders
• Work closely with other UX researchers to help design research plans and specific studies, as well as communicate findings with stakeholders and drive impact of the work.

Minimum Qualifications

• MS in a field that includes formal training in both experimental design and qualitative inquiry.
• Relevant fields include Human-Computer Interaction, Cognitive Psychology, Experimental Psychology, Human Factors, Sociology, Anthropology, Neuroscience, or a related field.
• 5+ years experience conducting applied research on consumer products, or 3+ years post-PhD, with demonstrated depth in both qualitative and quantitative methods.
• Experience designing and analyzing qualitative research, including in-depth interviews and at least one exploratory or longitudinal method.
• Proficiency in inferential statistics and experimental design.
• Experience conducting perceptual or sensory evaluation research in which the stimulus is a rendered experience.

Preferred Qualifications

• Experience researching capture, editing, or content creation workflows, including how people decide what is worth keeping and sharing Experience with spatial audio perception.
• Longitudinal or multi-session research experience.
• Experience evaluating early-stage prototypes that do not resemble the intended end product
• PhD in a field that includes formal training in both experimental design and qualitative inquiry.
• Relevant fields include Human-Computer Interaction, Cognitive Psychology, Experimental Psychology, Human Factors, Sociology, Anthropology, Neuroscience, or a related field.

Compensation

Pay range is $82 - $87 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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