UX Researcher III Job at LeadStack Inc. in San Francisco

LeadStack Inc.; San Francisco (CA); Remote; USD 200,000 - 250,000; Full time

Job summary

LeadStack Inc. is seeking a UX Researcher III for a remote contract position to drive user-centered design initiatives. This role requires 5-10 years of experience in user research, focusing on design and product development. You will collaborate with product management and design teams while reporting actionable insights based on quantitative and qualitative research.

Qualifications

• 5-10 years' experience in planning, conducting, and reporting user research.
• Portfolio of work samples demonstrating research outputs.
• Expertise in both qualitative and quantitative research methods.

Responsibilities

• Collaborate with cross-functional teams on user-centered design.
• Plan and conduct studies to gather user data and feedback.
• Analyze data and present actionable recommendations to stakeholders.

Skills

Excellent communication skills

Stakeholder communication

Research skills

Education

Advanced degree in HCI, Human Factors, Cognitive Psychology or related field

Tools

Morae

Webex

Axure

Job description

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

We have an immediate contract position with our direct client.

Title : UX Researcher III

Location : Remote , USA

Contract Duration : 7 months (potential to extend)

Pay Rate : $70-$75 / hr on w2

Description :

The User Experience Researcher, through close collaboration with customers, will be a key member of cross-functional teams working to conceive of and shape useful and usable products. The User Researcher's goals are to serve as the primary user advocate on project teams , to inform and inspire those teams with their thoughtful and thorough application of user research , and to help make the overall user experience as easy, intuitive, and effective as possible .

Your Impact : A User Researcher provides a continuous cycle of learning from the problem identification phase, through the implementation and execution phases, to market launch and beyond . A successful candidate will apply their extensive knowledge of user research methodologies to create long-term research plans and protocols, collect user data and feedback, and craft clear, concise, and actionable recommendations that balance user needs with business objectives. End-to-end implementation of qualitative and quantitative user-centered research (e.g., user and task analysis, heuristic evaluations, surveys, contextual inquiry, and iterative user testing including formative and summative)

• Collaborate with Product Management to develop and understand business goals, target personas, user stories and user flows
• Identify the best timing and methodology to meet the business and research goals
• Define discussion topics / questions that will yield actionable feedback that is directly relevant to the goals
• Coordinate participant recruitment with Relationship Managers, develop and apply study screener to fill study sessions
• Develop a research plan that outlines the goals & methodology
• Write study protocol that documents the topics / research questions to be covered during sessions
• Collaborate with Design and Architecture to ensure appropriate test materials are available (e.g., wireframes, clickable mockups, prototype)
• Moderate study sessions
• Analyze research data and compile results that summarize participants feedback, identifies themes, and provides actionable product & design recommendations that address both user and business concerns; ensure stakeholders are satisfied with the results and present results to a larger audience as needed
• Work with Interaction Designers to create conceptual designs based on user research and user stories

Minimum Requirements :

• 5-10 years experience planning, conducting, and reporting on research to produce actionable results that inform product design and development
• Advanced degree or equivalent in HCI, Human Factors , Cognitive Psychology, or a related field
• Excellent written and verbal communication skills
• Portfolio of work samples

Preferred Requirements :

• Experience working with cross-functional UX design teams
• Direct experience with Morae and web conferencing software like Webex for conducting research with remote users preferred
• Experience with video and visual presentations of research results is a plus
• Experience with rapid prototyping tools such as Axure is a plus

Additional Notes :

An overview of a day for this role : Manage research for a product area focused on Marketing automation tools and AI . Research will span from generative / discovery research to usability testing .

Preferred top skill sets : Qual and quant research methods expertise

Must have skills : Excellent stakeholder communication, desk design, storytelling, and expert research skills.

To know more about current opportunities at LeadStack, please visit us at

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Ux Researcher • San Francisco, CA, United States